This is a terrible place to be called a hotel. One of the worst stays I had in US. It is located by the side of a highway, opposite to Oklahoma bus station, little away from Oklahoma City Bricktown and about 11 kms from Will Rogers airport. Location is bit shady as you find lot of homeless and drug addicts around the bus station and the hotel staff cautioned me on going out in the evenings.||||Front desk was managed by students doing part-time job and though they wanted to help the guests, they had limitations as the management was very frugal in spending. As there is no elevator, we requested to change our room to ground floor, which they happily agreed. ||||Room including the sheets and pillows were not at all clean. Bathroom was very dirty and we used our own toiletries as those provided by them were sub-standard. Room was equipped with a flat TV, microwave, refrigerator, coffee machine, alarm clock, ironing board and iron box, free Wi-Fi etc. The coffee machine was not working and it was replaced. Rooms are carpeted and you can make out that they are not properly vacuumed. ||||Room rent was including breakfast, however, we didn’t get breakfast on the first day. We were told that breakfast is over, though we went much before the breakfast closing time. On the second day, we were told there is only coffee, cereals and pan cakes. As we didn’t find milk and as there was no restaurant staff, we went inside and found milk in the fridge. The bread toaster and coffee machine were not working. Restaurant is huge with plenty of dining tables and chairs. We saw many people looking at the items and leaving without having breakfast. There was no separate restaurant staff and it was managed by the same front office staff. When we complained to them, they said they were helpless as the owner gives only limited supply every day and breakfast is served until it gets over. ||||I found Waffle House, Tandoor Restaurant and Krispy Krunchy Chicken in the complex across the road, but, we didn’t go there as I didn’t feel safe walking around during night time. ||||As the laundry machines were not working, we had to take it to a laundry away from the hotel. The front office staff called the maintenance person who was staying in the same property, but, refused to turn up as it was her weekly off. ||||There is plenty of free parking, but, very few vehicles were found. I presume it’s due to the low occupancy. The outdoor pool didn’t seem to be well maintained and during my 3 days stay, I never found anyone using the pool.||||I found very few staff during my stay there. No wonder the hotel looks so shabby. I pity the front office staff who take all the flak, still struggling to keep the guests happy. I am surprised how Wyndham is allowing to use their brand name for such a...
Read moreThis is a terrible place to be called a hotel. One of the worst stays I had in US. It is located by the side of a highway, opposite to Oklahoma bus station, little away from Oklahoma City Bricktown and about 11 kms from Will Rogers airport. Location is bit shady as you find lot of homeless and drug addicts around the bus station and the hotel staff cautioned me on going out in the evenings.||||Front desk was managed by students doing part-time job and though they wanted to help the guests, they had limitations as the management was very frugal in spending. As there is no elevator, we requested to change our room to ground floor, which they happily agreed. ||||Room including the sheets and pillows were not at all clean. Bathroom was very dirty and we used our own toiletries as those provided by them were sub-standard. Room was equipped with a flat TV, microwave, refrigerator, coffee machine, alarm clock, ironing board and iron box, free Wi-Fi etc. The coffee machine was not working and it was replaced. Rooms are carpeted and you can make out that they are not properly vacuumed. ||||Room rent was including breakfast, however, we didn’t get breakfast on the first day. We were told that breakfast is over, though we went much before the breakfast closing time. On the second day, we were told there is only coffee, cereals and pan cakes. As we didn’t find milk and as there was no restaurant staff, we went inside and found milk in the fridge. The bread toaster and coffee machine were not working. Restaurant is huge with plenty of dining tables and chairs. We saw many people looking at the items and leaving without having breakfast. There was no separate restaurant staff and it was managed by the same front office staff. When we complained to them, they said they were helpless as the owner gives only limited supply every day and breakfast is served until it gets over. ||||I found Waffle House, Tandoor Restaurant and Krispy Krunchy Chicken in the complex across the road, but, we didn’t go there as I didn’t feel safe walking around during night time. ||||As the laundry machines were not working, we had to take it to a laundry away from the hotel. The front office staff called the maintenance person who was staying in the same property, but, refused to turn up as it was her weekly off. ||||There is plenty of free parking, but, very few vehicles were found. I presume it’s due to the low occupancy. The outdoor pool didn’t seem to be well maintained and during my 3 days stay, I never found anyone using the pool.||||I found very few staff during my stay there. No wonder the hotel looks so shabby. I pity the front office staff who take all the flak, still struggling to keep the guests happy. I am surprised how Wyndham is allowing to use their brand name for such a...
Read moreThe outside of this hotel looks awful and looks rundown. Makes you think... what are the rooms gonna be like? The inside lobby is nice. The service was good, run by India personnel, somewhat of a language barrier, even though they were nice and professional about their business. There was a pool, but it's halfway full of dirty water. It needs to be cleaned out and utilized. The rooms were spacious with two queen beds, a desk, a hutch with TV on top, a small microwave, a nice size small refrigerator, and two drawers. Even though you could tell the hotel has been refurbished, there's still an oldness to it. There's even an old smell going on in the room. They offer a breakfast, which I only got the said "coffee", not coffee... anyway, the furnishings were cheap, cheaply made. There were only two pillows per bed, and they were small and not so comfortable. The carpet was new. The bathroom had its share of oddness. The water pressure was good. They water stayed hot, and we were a party of three. There were a lot of chipped painted areas. We were on the inside of the building, so I'd think less noise since it's right near a highway. It's just not a nice view. Although, neither side's have good views. Unless the pool was fixed, it'd had been a nice view. All in all, we pre-booked and paid, so we stayed. Oh, and be ready to use stairs only, no elevators. Nice hotel, with good intentions. Maybe it's the area? I don't know. I wouldn't stay again. Sorry, we're used to a little more hotel. If you're looking to save money, a clean hotel, and dont mind a downgrade, then this hotel is for you. I'm...
Read more