Being exhausted and finally saying to myself enough is enough due to my many nights of uncomfortable sleep , waking up with back pain , feeling tired in the mornings I went out feeling hopeless searching for relief. I drove to Mattress Firm in Olive Branch . I was worried I would have been walking into a non honest “ car dealership “ like environment that would sucker me into overpaying for something that wouldn’t help me and that I didn’t really need . But ! That is not what happened ! Mr. Dean was in the store and he helped me to find exactly what I needed . Mr. Dean did not try to sell me something I didn’t need . He was very friendly, professional , knowledgeable, understanding , and most importantly honest . Thank you Mattress Firm for having Mr. Dean at your store ! I found exactly what I needed , I felt so happy and relieved after making my purchase and I WILL be sending my friends and family to Mr....
Read moreAdmittedly I hadn't purchased a mattress in 10 years. So I was a bit shocked by the sticker prices, but of course everything goes up in cost! Upon arriving at Matress Firm, Tony, the store manager, immediately eased every concern & apprehension with his laid back yet thorough approach to finding our (my wife & myself) comforts & preferences. He was more transparent than any store associate/manager I've dealt with in recent years. He had a wealth of knowledge & his priority was ensuring that we made decisions solely based on our sleep needs & Mattress Firm's approach to customer satisfaction, outside of just the mattresses that they offer. The entire process was hassle free & we literally could've had our mattress in 24 hrs from purchase. We chose to take an extra day to prep our bedroom. We are definitely satisfied customers & my mother will even be making her purchase tomorrow based on our...
Read moreTony Jones was the sales associate who helped us out, he was awesome! He showed us what we came in to look at and then showed us the upgraded version and we fell in love with it, it was perfect for what we were looking for. Tony was so helpful and informative, he knew the in's and out's of the way we sleep and what would work best for us and also the adjustable base's, he never pressured us to purchase more than what we came in for but informed us of what we were getting and let us decide. He was so nice and helpful. We ended up buying a king mattress, a queen mattress, 2 adjustable bases, 4 pillows, 2 mattress cover's and 2 sets of sheets, he worked out a great deal for us. We paid half in cash and the other half we financed at 0% for 24 month's at a payment of less than $100.00 a month, something we could easily afford. I couldn't ask for better service than we...
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