Alina & Fanny - Philadelphia Convention Center — Hotel in Philadelphia

Overall very good, I really don’t understand the reviews with such low ratings. If you book a private room, I can say the room was very spacious, clean, with a great bathroom. The lack of windows is not a problem since it’s well ventilated (and honestly, who the heck wants to open a window in downtown Philadelphia?). As for the noise, I found it pretty normal coming from the bar downstairs, and they close at 10 p.m., so no problem there. There are cameras all over the hallways so it feels very safe, and the doors use digital codes, though I still brought my hotel door lock just in case. I stayed for 7 days, and on the last 2 days a slight smell of sewage or mold started bothering me. The location is excellent for anyone traveling...

It was alright. Definitely not glamorous but we had no issues with customer service. They were really good at answering and providing answers at all times. We did have gum stuck on our lamp which if I was cleaning I probably wouldve overlooked as well. I like that they provided dishes and spices in the kitchen. I would suggest maybe leaving an extra towel as women usually put one around themselves and one around their head when they wash their hair. The code locked us out for a bit at midnight but they responded really fast. The really negative thing was the noise on Thursday barely was able to sleep even with earplugs. Overall the stay was alright and...

I really wish that we would have seen all of these Google reviews before looking on Airbnb. Lesson learned. Terrible experience. Canceled 23 days in advance and was still charged for the full stay. Hosts (Alina and Fanny) ignored Airbnb’s attempts to resolve the issue and gave me the runaround the entire time. Meanwhile, the same dates were still showing as available on other booking sites — which feels deceptive.

If this happens to you, I recommend filing with the Pennsylvania State Attorney General. I’ll also be avoiding any of their other businesses, like Teazzi Tea...