Homeland - Phoenix West — Hotel in Phoenix

Make no mistake. This is a no-frills, one-star motel. But you probably knew that already, because you're looking for a cheap place to stay on a budget. The good news is that it's not the worst one-star motel you could find yourself in.

First, the good: The site is currently undergoing a minor facelift, so you'll likely get a unit that includes a fresh coat of paint, relatively new beds, new flat screen TVs and relatively clean sheets. So if that's the least you're hoping for, Crossland delivers. It's perfect if you're merely looking for a place to lock up your stuff by day and a warm place to crash at night.

Nearby conveniences within a three block radius include Chevron, Circle K, El Pollo Loco, Sonic, Burger King, McDonald's, Dominos, Coin Less Laundry, Dollar Store and Food City as well as both Chinese and Mexican local restaurants.

Now for the bad: The floors were absolutely filthy; I ran a damp washcloth over them and they were covered in black soot and there were crumbs and a dead moth in the corner by the air conditioning unit. I'm not sure when, or if, they had ever been swept or mopped. Also, you probably won't want to use the dresser for your clothing, as there were several items left behind in the drawers by previous occupants including a half eaten candy bar and some melted bubble gum.

There are no trash receptacles on and around the outside of the property, and only one small waste bin in the room, so unfortunately litter tends to pile up pretty quickly in the parking lot (and it may be neglected for days before staff finally cleans up).

My cell phone was unable to connect to the "Free WiFi," insisting it was a grossly insecure line. My laptop was able to connect, however, the connection was slow and unresponsive.

One final thing to take into consideration, particularly if you're searching for a bargain: The location isn't particularly convenient to the airport nor downtown. You'll be about a 20-30 minute drive from the airport and another 10-20 minutes away from the center of town. If you have your own vehicle or plan to rent one, this shouldn't be a problem, but if you're planning to rely on public transportation, taxis and/or Uber or Lyft, the twenty to fifty bucks you're saving per night on the room instead of opting elsewhere can easily be spent to get yourself around town each...

I gave it 2 stars because when we booked it over the phone I specifically asked if I needed a major credit card to rent instead of cash. Lady told me no as long as it had a visa logo. We get to front office and check in and the lady says oh no we cant use a netspend prepaid card. I informed her that i had asked before i even booked it. She then went to ask her manager. After telling us the reason they want a deposit of $100 or cc on file was because children damage their towels and other things by drawing on them. Have our 15 year old and 1year old staying with us. My daughter is 1 and has no buisness with markers crayons or anything like that but i get it some people just ruin it for everyone else by not watching there kids. Anyways she ended up letting us use the prepaid card because my husband gets his checks direct deposited to it every payday. We get to our room and the room was not very clean. Floor had a layer of dirt and sticky stuff on it. Bathroom and shower were not cleaned right. Drain is not scrubbed and had orange mildew on it..so gross! I am a professional house cleaner and had my cleaning supplies with me so i deep cleaned our room which we paid alot for. Mopped the floor and disinfected everything. I see cleaning ladies on the property but all i ever see them doing is walking in and out the area they do the laundry for the rooms. Lady was there all day and not one time did I see her or anyone cleaning a room. The microwave in our room does not spin so food dont cook properly and the 2 burner stove only the small burner works. Other than that the room was nice beds are real comfortable. Nicely updraded. Oh and for us staying weekly it would be nice to get the same weekly rate instead of it changing everytime. Thats very...

I was stuck by my job in this hotel 2 years ago and everytime I have came back to Phoenix I've been terrified I will be in the same location. I guess my time has come full circle because I'm here again.

The early 90s television in my room that didn't have functioning sound was the least of my issues.

There is a mountain of trash outside the elevator on my floor that has clearly been there long enough to smell like rancid, dirty diapers. I walked into a room that was 90 degrees, had carpet with GIANT stains from liquids, and reeked of cat urine. My sink has blood, toothpaste spit, dirt, and hairs all over it.

The walls have multicolored, dried stains of fluids that have been running down them.

The shower stall had old used soap stuck to the shelf. It had hair left behind. The rim of the shower (a "smoke-free" room) has cigarette stains/burns all over it.

There were splotches of some thick dried substance on the kitchen/bathroom door.

I checked my linens and mattress throughly before deciding to wait until morning to confront a manager when one comes on duty.

I will never stay here again. I MAY never stay at a extended stay again. I can't believe this is acceptable to them. My job has me and my partner and 15+ other employees in hotel rooms 20 nights or more a month. This is NOT how to keep a business running.

Which bring me to the clientele. This is the sort of place where most of its patrons LIVE. Long-term. Hookers, panhandlers, druggies, and general deadbeats alike.

Alarms are going off at regular intervals. Fighting "guests" in rooms near by. Secret knocking codes down the hall. PEOPLE OFFERING ME DRUGS IN THE LAUNDRY ROOM.

I WILL post after I confront...