Courtyard by Marriott Redwood City — Hotel in Redwood City

Since November 2017, I have stayed here several times. Never again. This time my room lacked hot water and they did not correct this while I was out for the day, as promised. Not one order from the Bistro has been correct EVER for breakfast or dinner as they “forget” key components for my meal order. My mobile key never works, requiring me to wait around for physical card keys just to re-enter my room...over and over again. Who wants to go up 5 flights and not gain access to their room, just to go back down, complain and still not gain access. Seriously?! My sheets also smelled of cologne as if they weren’t changed. I’m done. I have been giving this site the benefit of the doubt too often. It never works out anyway. Ordered and paid for a Venti coffee and got a Grande. Ordered a burger with a salad and received no salad. Ordered the egg white frittata and recieved an unrecognizable mess. Ordered 2 dipping sauces with my fries and got neither sauce. Seriously, done. Wanted this to be my home away from home but I think I have been more than patient at this point. For the price, go to a...

I’ve stayed at this hotel a few times since it opened for work and from a location / room standpoint, it’s my second favorite spot near Redwood City (first being the Homewood Suites a mile or two north).||While covid has certainly limited things, the lobby is great with tons of space and the staff is always nice. Having the waterfront right outside to walk around is great too.||Rooms are decent with typical courtyard Marriott furnishings but the perk of a nice sized couch which is a huge plus to me over a room with just a bed. The place is only a few years old so everything inside tends to work well with plenty of plugs and what not. ||Marriott Wi-Fi can be a pain to connect to sometimes but speeds are good once there.||All that said, a new and very much suburban hotel charging for parking is a huge ugh for me and automatic stars off even if work is picking up the tab — it’s just nickle and dime stuff for a location just about requires a car and is far too new to not...

Everything was great except check in. We came in at 2:45 to check in and the room isn't ready. That's fine because check in is at 3pm. At 3pm it still wasnt ready. We waited in the lobby until 3:45 and apparently there was a shift turnover or something cause by then the room was ready and no one told us. The person at the front said, "oh, I was wondering why you guys were...