Hotel Ridgecrest an Extended Stay Studios — Hotel in Ridgecrest

First and foremost I booked and paid for a suite with a full kitchen 2 queen beds, 1 bedroom apartment, checked in, and was very pleasant and polite staff. Got to the room and found it not to have a kitchen at all. Dropped of suitcases swung by the front desk and to resolve the mix up and once again the man working the desk was extremely polite explains that it was a mix up on the online booking and that there was but only 1 room with a kitchen, and that it wasn’t available. So he refunded me a a couple of dollars. I then proceeded to get dinner with some friends and family that are local and then head back to the hotel.. this is when things went south ….. walked into the room and there was a very pungent aroma of raw sewage…. I proceeded to the bathroom where the bathtub was filthy… realizing that is was just surface dirt and thinking that the smell may be coming for that, I cut the shower on to rinse the “Stinky dirt” and try to rid the air of the small, to no joy. The Sheets were dirty , towels were dirty and the floor in the room appeared to have some previous repetitive water damage. I ultimately canceled the last 2 nights and...

Don't get it wrong, the people running it are very professional, kind, and the rooms are clean. But there was a unhoused person sleeping in the parking lot when we checked in, the property is very old, missing some planks in the manufactured flooring, that kind of thing. We have been coming to Ridgecrest for 30 years now, on our many desert rat travels, and would stay here in this very hotel again. Just a place to sleep. NP. We have seen worse and really we don't sweat it much. But my oh my this is a different Ridgecrest than 30 years ago. There is no city in Republican Kern county that does not look just like the worst of San Francisco. California. Let's work on this together, get these people inside (some compulsory treatment and decent state hospitals.) This instead of pretending it is Republicans or Democrats fault, when in fact, it is equally on both of our failed parties and their overconfident/Dunning-Kruger/boomer/octogenarian leaders....

The room was untidy, with worn-out furnishings. The air conditioner/heater unit was extremely loud and had broken vents, making it uncomfortable. The room itself was cramped and disappointing.

I booked through Booking.com and paid in advance. When I arrived, I handed the front desk my ID. The staff member worked on the computer and then told me the payment had been declined. I explained that this was impossible since the amount had already been deducted from my account, and there was no indication on Booking.com that the payment failed. Despite this, he continued working on the computer, eventually handing me the room key. When I asked if the payment had gone through, he finally said yes.

Overall, the experience was frustrating, both with the room and the...