Three weeks ago, my husband and I decided after 20+ years of the same bed we needed something new to support our aging bones. We had done some previous online investigating, but our own fears of high pressure sales and making such an important decision kept us from moving forward.
Armed with at least a modicum of knowledge about the various types of mattresses on the market, eventually we needed to do the only thing we couldn’t do online….go lie on some beds!
We visited Mancini’s Sleepworld in San Ramon, and were politely greeted by Erik Hendrickson. We could see dozens of mattresses and frames to try. Erik suggested we avail ourselves of the Sleep Match process which analyzed our body types and pressure points. Within a few minutes, Erik had combined those statistics with our answers to his questions about our personal preferences. He began to guide us through the multiple Mancini’s Sleepworld mattress options. He answered every question and concern we had. Erik’s complete knowledge of his industry along with his personal and professional nature, made us very comfortable during our visit; we knew we were dealing with a person who listened, learned what we needed, and helped us make the decision to purchase our new, perfectly suited mattress and bed frame.
Shortly after our visit a crew expertly delivered and set up our brand new bed set as well as whisked away our previous one. They were polite, swift, well organized and made sure we were very satisfied before they left.
Bottom line….we love our new bed! We heartily recommend Mancini’s Sleepworld and Erik Hendrickson for your...
Read more⭐⭐⭐⭐⭐ Exceptional Service & Expertise at Mancini’s Sleepworld – Ask for Brian!
I recently visited Mancini’s Sleepworld in San Ramon to find the perfect mattress for my new home, and I couldn't be happier with my experience—all thanks to Brian! From the moment I walked in, Brian provided outstanding service, taking the time to truly understand my sleeping style, comfort preferences, and budget.
His expertise, patience, and genuine care made all the difference. He wasn’t just trying to sell me a mattress—he was focused on finding the best possible option for my needs. He walked me through different choices, explaining the benefits of each, and ultimately helped me select the perfect mattress. Personable, relatable, and respectful, Brian made the entire process seamless and enjoyable.
To top it off, he even arranged for a speedy delivery, ensuring that I could start enjoying my new mattress as soon as possible. I am beyond satisfied with my purchase and the service I received.
If you’re in the market for a new mattress, I highly recommend visiting Mancini’s Sleepworld in San Ramon and asking for Brian. You won’t be...
Read moreToday, I had a remarkable shopping experience at Mancini's Sleep World, courtesy of James, the sales representative. His professionalism, product knowledge, and genuine concern for my needs were a refreshing change.
James guided me through the wide selection of mattresses, attentively listening to my requirements, and patiently explaining the benefits and drawbacks of each option. He demonstrated a deep understanding of the products and helped me choose the ideal mattress for my lifestyle.
Despite the breadth of options, I never felt rushed. James ensured I had ample time to make a confident choice. His attention to detail was noticeable, right from selection through to the checkout process where he clearly outlined the warranty and delivery details.
Overall, my experience with Mancini's Sleep World was exemplary, with James raising the bar for customer service. I left the store content with my purchase and impressed by the exceptional service. I highly recommend James at Mancini's Sleep World for anyone looking to...
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