Sleep Number — Hotel in Santa Clarita

I don’t recommend anyone buying a bed from this place. They basically sweet talk you at the time of purchase. And tell you to call them with any issue just to give you the run around when an issue arises. We purchased a bed last year, waiting a month for delivery, delivery day came and the bed came broken, after several calls and dealing with attitude and wanting to just returned everything, I received a call that they would send a “new bed”. Well guess what the “new bed” arrive today “BROKEN”. Absolutely ridiculous, this suppose to be American made furniture not made in China. When I called the store again today I was told there’s nothing they can do for me to call customer service, I call customer service and they tell me to call the manufacturer. Nothing but frustration after spending thousands of dollars. What a joke of a company.

Let’s clarify a few things. I purchased a COMPLETE brand new bed from sleep number. Not from some god knows who manufacture. I have yet to receive my bed. Currently sleep number has both broken beds and my money. It has been four months since I gave sleep number almost $7,000 and have yet to receive my brand new bed. I can’t wait till tomorrow morning to have my attorney deal with this. But at least your replying to my review shows everyone what kind of company you are. And thankfully there's laws protecting consumers against these types of business practices.

Edit: Funny how they change their wording on their original reply. See photo from original reply from yesterday. I haven’t even received a phone call from them...

By far the absolute worst company I have ever dealt with. My husband and I paid $7,000 for a bed four months ago and this scam of a company has our bed and our money and after four months we still don’t have the bed we purchased. For that kind of money they are far better options from companies that actually care about their clients.

If you’re looking for a cheaply made non working bed at a very expensive price with horrible customer service. You’ve come to the right place.

Note: The reply to my reviews tells you all you need to know about this company. They’ll tell you to call this customer service number just to deal with attitude and never get calls back. I’d be embarrassed if I had these people...

Worst experience of my life. Walked into the store. I was the only customer. Only one salesman. Shirt was unbuttoned no tie and the man didn’t even have shoes on. He was walking around in his stocking feet. Didn’t seem too excited to talk to me about the Bed or the options so I left and Spent my money elsewhere, I would never walk back in that store again, the most unprofessional Experience I have ever had from a sales person and it’s too bad because I had totally intended to purchase one of their beds, big...