Church Hill Inn — Hotel in Sister Bay

I do travel extensively and we picked this place based on the reviews. We just got done staying August 27th to the 31st. If you are a younger person FYI this town shuts down EARLY. We wanted to go for a nice steak dinner and the restaurant was closed by 9 pm. along with many nearby food places so settled for the bowling alley across the street. (Which was pretty good). But here is my biggest problem , an elderly man wandered into our room because housekeeping LET him in . He wandered in at 9:15 am and said "oops I don't think this our room ! " as my fiance and I are laying in bed naked. Talk about being freaked out, we thought the voice was from outside our room not bedside !!! CRAZY !!!! Are you kidding me ??!!!! We even had the DO NOT DISTURB sign on the door. So they just let anybody in any room ????? What if we were not there, what could have been missing ? Also they have a policy of only allowing children 10 years or older, Wed nite toddlers next door were crying and screaming at 11:15 pm at nite through the paper thin walls, which went on till midnight, apparently it was visiting time for the grand kids. No one at the front desk to complain to AGAIN ! When we went for tea or coffee there was no hot water or barely none, no honey packets left as no one replenished them. This was early as front desk was open but no one there AGAIN. And now the doozy...... the last nite my fiance' opened the tv cabinet drawer and found 2 pair of worn out old ladies panties in there!!! GROSS. (Which I took a picture of..below) and room service didn't vacuum nor change the sheets. Which scares me more upon seeing those panties were sitting in a drawer for 4 days and most likely longer.... disgusting ! There was visible cob/spider webs in multiple places where the ceiling and walls meet. How good is housekeeping..... to not clean these things AND let wandering people in your room ? SCARY ! Also, everyone was raving about the breakfast buffet (which is only served for 1 1/2 hour). When I think of "buffet", I think of more than 4 dishes. The only thing they served was runny scrambled eggs, dried out quiche, oatmeal, and a few slices of grapefruit. This was less than average. Breakfast is considered "complimentary", but has a sign on every table telling the customers that gratuity is not included. Also 2 microwaves in the whole place and for that many rooms to share and 10 year old tiny microwave in the hallway seems ridiculous. Wondering if some of these reviews were coaxed. For being a bed & breakfast, they were 0 for 2. The bed is extremely high, so much that they offer a step stool. I'm 6' tall and had trouble getting in and out of bed and almost sprained my ankle. I feel bad for the many people that are much older. All of these things and some not even mentioned were addressed at check out and it was like "to bad sorry to hear that.... oooohhh housekeeping let people in your room ? Dirty underwear and poor housekeeping. "Sorry Sir " . I wasn't looking for some restitution just some responsibility. If I owned this place and never was around I would want to know what goes on while I'm gone. Our vacation so looked forward to was a big disappointment. I did leave the owner a voicemail even before I decided to make this public but no...

Dear Fellow Travelers to Sister Bay, Door County, Wisconsin. (10/18/24)| We just finished our yearly October trip to Door County, Wisconsin and Sister Bay and as always had an unforgettable time! The trees this mid October were at their peak in color as were the cooler fall crisp temperatures too.| Innkeepers Mike and Lisa Goldstone NEVER disappoint the traveler no matter what occasion or time of year one is celebrating a vacation!| My wife and I have been coming to Door County for over 25 years and in that time we have stayed in a variety of places. But over all of those stays our first choice has been and will continue to be The Church Hill Inn in Sister Bay. The Inn exudes constant warmth and English charm throughout largely because of its staff and cultural English charm and beauty in art and furnishings, not to mention its award staff that does everything to please the traveler in a most warm and welcoming 18th and 19 century appointments. The inviting lounges for gatherings to visit, play games or just sit by the fire and recall wonderful past memories allows guests reflect on happy past and present times.| Mike and Lisa and staff do their very best to make one feel at home and their authentic tasty breakfasts in their adjacent dining room building leaves guests with a feeling of truly being waited one with delicious original Church Hill Inn recipes that you know must have been in someone's grandma's cookbook! A special thanks to "Wendy" of the breakfast staff for her constant morning greeting smiles and willingness to please at our table!| You will not be sorry to try the "Church Hill Inn Experience" and like my wife and myself you may come to make it a yearly tradition in whatever time of year you would like or need to get away and relax!| Continued Blessings, Best Wishes, and Success to you Lisa and Mike and staff and we hope to see again in October, 2025! | Rick and Peg H.|PS: Loved...

We’ve been coming here on and off for 30+ years, so obviously we like it. There have been some nice improvements since our last visit. It is cozy and comfortable and in a good location, walking distance to downtown Sister Bay. It has lots of small public places to sit and chill or to play games, and the honor bar is quite nice with a good selection of beers and snacks; the wines are better by the bottle than by the glass. Our room was large and comfortable with a nice sitting area and a balcony – very clean. The air conditioning unit is complicated and hard to figure out. Counter space for toiletries in the bathroom is somewhat limited and there’s a severe lack of places for towels – just one towel bar and one hook – not nearly enough, especially if you want us to reuse the towels. The water is what we call “slimy” – hard water that leaves you feeling like you never quite get the soap rinsed off and that you’re covered by a film. The toiletries are lovely and there are nice cozy robes provided. Breakfast is very good. It used to be more gourmet; it now has a more basic menu, but still has very nice choices and is absolutely fine, though service can be a bit slow. There are some updates needed – bedding (our blanket had several big holes in it), balconies (both ours and the public ones) need some cleaning, including power washing of the exterior walls, and doors and trim throughout (including the exterior) could use a paint refresh. Staff is friendly and helpful, though the lack of daily (or even every other day) housekeeping is a bit annoying. All in all, a good place to stay when in Door County. We’ll continue...