Verlo Mattress — Hotel in Sturgeon Bay

I called the Verlo store and talked to Brandon about a specific mattress that my mother wanted. She had purchased one that was on sale at another local Mattress Store, but they couldn't fill the order. (they were out of stock of their showroom demo). I spoke with Brandon and gave him the specific specs of the mattress and he told me he could have the mattress custom built and match the sale price of the other store. He then told me, he would have it shipped to their store and my mother could come in and try it out and if she liked it, buy it. Well, she went in and checked it out and it was fine, but then she found another mattress that she liked even better. It was much more expensive (over 3 times), but because it was floor model, he agreed to sell it to her for the exact same price! Unbelievably cool. My mom was so excited and happy that she got such a great mattress for that price. These guys are great at meeting the customers needs and then blowing right past that with incredible service. Seriously, customer service like that is rare, and I'm very happy we...

Perfect 10 experience!!! I wanted a mattress for my guest room. And Brandon helped me choose a V1 EURO TOP (soft) mattress which is heavenly. I no longer sleep in my master bedroom (has a purple like quality mattress). I no longer toss and turn and can fall asleep quicker.

Brandon is very knowledgeable and has a great laid back presentation. Thank you for the perfect mattress and only charging $25 to put together my Wayfair backboard. Sturgeon Bay is very fortunate to have Brandon, store manager, and a Verlo luxury mattress store. ...

I have been a Verlo fan for decades. This store ranks #1 in local bed supplies for a reason. It is organized, spotless, and has sales people who are both realistic and knowledgeable. My husband and i got supplies for our guest room in less than 20 minutes. We were educated in new allergy protective covers which we purchased along with a bed. It will be delivered on Saturday--a surprising and very accommodating day of the week. We were happy with all aspects of the...