While I was trying to figure out how to get to the homeless shelter, since I gave best western all of my money to stay with them while figuring out a place to stay and ran out of money until my next direct deposit the following evening, the staff continued to instigate me and rile me up. I was planning on coming back the next day to spend my entire pandemic unemployment check. I get met with this is a business were not giving things away. I want to pay them all of my money so I don't have to go outside
I even applied to work here after overhearing a job interview being scheduled. I mind my business and stay in my room making phone calls trying to figure out where to go
Cops come. They won't bring me to a homeless shelter either. It's a great time and place to be transgender.
Don't let the owners response misguide you. They gave me 1 discount 1 time. And it was a discount to match the price of a priceline stay, and was all but $0.77 I had. I would not have asked if you weren't treating me nicely building up to this event which is why I was blown away. I never asked you for much and I was a great guest, and would have been back with more money for you while I was figuring out how to get to a shelter in the coming days. In fact I'll have you know that due to the kindness of others I'm currently in the Hilton right buy you which is much nicer marginally more expensive with a pool that's usable and not decoration. I'm here for about a week. YOU could have had that money in your business if it weren't for your stubbornness and if you could show a little compassion.
If you're going to offer someone a night out in the cold, don't call the police on them when they apply to work for you and try find where to go next. I was not there past my stay. I was granted a checkout of 1:00. Police were called at 12:30. Don't try to make me look like the...
   Read moreWe paid a reasonably high rate for thisâŚBeware rating on Site are inaccurate and cant be open. What a surprise! Got to ââhotelâ which looks like a motel with no elevator and of course we were given a second floor room way at the end of the hall. When we saw the room and no elevator we determined another room should be requested especially since my daughter had knee problems. When I called the front desk to request another room based on health they said, âNo. No rooms are available, since they were all booked up.â We found it HARD TO BELIEVE, since the halls were empty and the free breakfast had only a couple of people. All the room doors had no smoking signs but the overwhelming smell of smoke in the halls was awful. The bathroom vanity was so low it was apparently wheelchair accessible(on the second floor w/no elevator?), the toilet seat was stained and when we tried to take a shower we had to call room service to get the water started. The fixture had to be forced out of the wall with two hands and a strong back.(not exaggerating) The room curtain hung all wrong.We immediate checked for bedbugs. Fortunately that came up okay. Reluctantly we went forward. They advertised the pool which had a jacuzzi. Looked appeared nice so we went in. The water was ice cold and the jacuzzi was not on,so we asked the front desk if they could turn it on. They said, âNY state banned them so they could not put it onâ. Sounded fishy, so we checked online. This was NOT TRUE and we even called other area hotels, we secured one and enjoyed the comfort of a nice hot tub and tempered pool. Bad enough the accommodations were awful but to be lied to time and time again was insult to injury. ...
   Read moreI am in the middle of having the worst BW experience I ever had...im 75 with a walking cane..1015 pm I'm tired I just want to watch some TV and relax..maybe stay 2 or 3 days to recover from helping my grandson move..rm 138..I unload my car...going to heat some soup,watch a movie..opps TV says no signal..I walk to the clerk who changes the battery in the remote..comes to room...slaps the base of TV a couple time .she says maintenance will be in st midnight...finally gives up finds me another room close we check the TV..it come on ny1...I unpack my cooler heat some soup run a tub with epson salts move my car sit down to eat and watch a movie..oops the remote channel change does not work..I get dressed its 11pm now...the desk girl gives me a key to the 138 so I can grab the first remote with new battery and try that cause busy with another customer..it doesn't work..I call to tell her hoping the maintence man has arrived and LOUIS answers and say all he can do. Is let me pack up empty fridge drain the tub and get the cart again with my cane and try 116 ..its 1140pm..i did not move but got dressed to meet LOUIS (no last name. No title..are you the manager I asked. He said I'm not going to tell you that..its 1150..im looking at a black screen in my second room..I won't be staying another night in any room..I won't come back with my grandkids this weekend..im disappointed and out 119 dollars...the lack of care made me cry..this hotel needs help I will be checking out the competition if c orpoate cares...a...
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