Taco Bell — Restaurant in West Virginia

The food and service is great!

The customer service is really what puts this place above the rest! This morning I went through the drive-thru, and I have one of those cars that automatically shut off at stops... weeeellll my car decided it wasn't going to turn on after that. I PANICKED. I didn't know what to do! Te woman, I believe her name was Fawn, was more than understanding and helpful. She came outside, and PUSHED my car out of the way, then jumped it with her own car! I am so thankful for her and the friendly staff here!

It is very difficult to find good employees, and they truly found one in a million with her! She deserves the best, and I hope that finds her! Great job Fawn (if I spelled your name incorrectly please let me know) I am forever grateful for you! And thank you Taco Bell for the great food, and for finding a diamond of...

Taco Bell at the Highlands in Wheeling West Virginia (35 McCormick Way) has top notch food at highly rated prices. I've never been inside but service through the drive through is awesome. They do charge a lot more than other Taco bells in the area such as Saint Clairsville, Ohio. I usually get the cantina chicken bowl 90% of the time with a large Pepsi. Please check your order once they give you your food. They've been known to short customers' orders. They're nothing like McDonald's where if McDonald's forgets to give you 1 French fry, they replace the whole order and apologize. Not Taco Bell, they tell you to come back to their restaurant and get the item they didn't give you right then or not at all with no apology. Not a Better Business Bureau Accredited restaurant by any means! My advice, stay away from this...

So showed up yes an hour before close but this is Saturday night. It was my birthday was out with friends and decided to stop and get a party pack to take home. Well as soon as we pull in this lady already sounded rude. Start my order and went to order then party pack and before I could even finish she’s interrupting me say oh no it’s the last hour we don’t have enough meat out for that. Now I’m confused why wouldn’t you keep enough out for an almost 30 to 40 late night order? Like you just acted rude and lost money for your company? How are you even selling if this is the treatment employee give and before anyone gets on a high horse been working in food for 17 years I understand that last hour is shut down but I was still expected to do my job?????? Just poor management here. Will...