DO NOT CHOOSE THIS HOTEL, THEY WILL CHANGE THE RESERVATION TO MUCH LOWER RANKING HOTEL!!!!|I am a tour leader for groups and I booked this hotel from Italy long before my trip. 2 days before our arrival they wrote me throught whatsapp that there were problems with the rooms and they asked if we could be moved to another Hotel - The Pilgrim hotel. |Since I had a group with me, before accepting the changes, I checked the review of the option they were given and they were ok. The Pilgrim hotel had good reviews on line. |When we arrived we discovered that we were not booked at the Pilgrim Hotel as I was told, but in another one, much lower in ranking (I could not even found it when I checked the first time). |So my reccomendation is to not choose ether the Family Suite Hotel nether the Pilgrim Hotel, since they treat like this tourist. |It they want to charge higher price for the rooms just need to charge higher from...
Read moreIf you have chance to visit Hà Nội, I woud love to recommend you come to Family Hanoi Hotel. Your truly home in Hanoi. This is new hotel with modern funiture, well design and cleanliness. Located just a few walks from Hoan Kiem lake but they give customers wide range types of rooms, you should check out their website to see the very real pictures spacious rooms, a lot of light with big private balconies. Moreover, all receptionists are really helpful, kindly and friendly. They serve all services ( tour information; help you to book bus, train, flight ticket; show you where can you eat good food and everything you need ) Spending few days here I discovered an interesting fact that as its name,Family Hanoi Hotel is the best choice for big families and couples. In the future, whenever my family come back to Ha Noi, I sure that we...
Read moreFamily Hanoi Hotel has an exquisite location - 3 minutes walking from Hoan Kiem Lake, very convenient for tourists to explore all the highlights in Hanoi and other attractive places such as Night market, famous local restaurants, bars, pubs,etc.... in Hanoi Old Quater area.
Furthermore I was impressed by the friendliness and helpfulness of the staffs' hotel. Receptionists are always willing to give you more detailed information even how to bargain when you shopping in Hanoi. Beside, Ha Noi family hotel also provide all service with best price : Laundry, taxi airport. tour information, Train, bus and flight ticket... Everything which you need for your travel. If you come to Ha Noi, i would like to recommend you this hotel. It is really good with reasonable price . i definitely come back...
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