MOMIZI HOTELS HA NOI I - LINHLANG BRANCH — Hotel in Hà Nội

Small, utilitarian hotel catering to Japanese clientele. No English. Credit cards preferred.

Found this through my airline booking portal and the price was right. Located in an area rife with Japanese-style bars but with plenty of local eateries in walking distance, amenities are kept to a minimum here but everything is very adequate for a short stay.

My room on the third floor (stairs or elevator accessible) had no exterior window. En suite bathroom was tiny but quite serviceable, with a smart toilet. Shower curtain ensured the bathroom stayed dry during a shower. Large Japanese-style tub if you prefer a soak. Plenty of very hot water. I've experienced this in other Hanoi accommodations - the water is very hot but cycles about ever 15 seconds between the very hot setting you want and a significantly less hot (but not cold and more than tepid) period of about 5 seconds, then back to the desired heat level. Curious. Toiletries can be picked up at the front desk when you check in. Liquid shampoo and shower gel available in the room. Towels are worn but workable.

Room had no need of curtains. AC unit with control, TV for accessing Netflix, YouTube, etc. along with what appeared to be a large selection of television channels ranging from local programming to HBO. Coffee/tea service with hot pot in the room along with two complimentary bottles of water. A very small desk to work at but large enough for a laptop with external mouse. Bed was firm but comfortable and the comforter was adequate to room temperature. Slippers and a robe provided for your comfort.

You can choose from a breakfast menu when you check in and indicate the time you'd like it ready for you in the morning. Additionally they provide at least a partial evening snack between 9pm and midnight on a limited basis. They have a collection of manga CDs on hand if you feel like borrowing and watching in your room.

Everyone is very courteous and communicates well with the aid of Google. While I'd certainly consider staying here again, I wouldn't go out of my way to...

방은 엄청 깨끗합니다. |특히 화장실이 깨끗한 것이 마음에 듭니다. |옥상에 노천 사우나가 있는데 남자만 이용가능합니다. ||특히 조식이 정말 맛있습니다. |조식은 로비에서 먹을 수도 있고 방에서 먹을 수도 있습니다.||그리고 직원들이 정말 친절합니다. |제가 택시에서 폰을 놔두고 내린 적이 있어 호텔 직원에게 부탁하니 자기 일 처럼 전화 막 알아보고 찾아 주시더라구요ㅎ||설기간에는 주변 음식점이 안 연다고 호텔 지배인이 집으로 초대해줘서 같이 먹었어요 ㅎ ||친절갑입니다 ㅎ||근처 재래 시장이 있고 롯데 근처라 물건 사기도 편합니다. ||백점 만점. 3개월 투숙했는데 정말 좋았어요 ㅎ||The room is very clean!|Especailly restroom is perfect. |There is sauna on top floor, only man use. ||Breakfast is also perfect. Good and various. |You can have a breakfast in the room or in the robby. ||And all staff are very friendly and kind. |When i lost my phone in the taxy, they try to find it and contact taxi driver. And at last, i found my phone :) they always try to work the requst of customer like their work. ||Hotel manager is also good. In tet holiday, he invited me dinner party because all restaurant were closed. ||Nearby momizi, there are traditional market and lotte mart. So very convenient to buy some foods, fruits and etc. ||I lived for 3 months. Perfect hotel :) ||If i come back to hanoi, i will stay here again. ||Good price and...

高い評価が多いですが、見たまま、感じたままを客観的に書きます。

まず、良い点は立地。 大使館も歩いてすぐの距離で、スーパートミブンや多数の和食店、ラウンジなどが近い。

良くない点は、

1つ目 部屋とバスルームがタバコ臭い！ 私はタバコの臭いが苦手なので禁煙ルームにて予約をお願いしました。 しかし、実際に部屋に入ってみると部屋とバスルームはタバコの臭いが強くする状態。 ホテル側から送られてくる予約票にも禁煙ルームと書かれているのに。 タバコを吸わない人間からすると直ぐに気づく臭いであり、このような部屋の使い方が常態化しているならば悪質だと思う。

2つ目 便器の掃除状況も酷い。 便器の見えづらい場所に汚物が付着したまま。。。ベトナムあるあるの見えるところだけの掃除。 これは本当に吐き気がするほど汚ない、、、

3つ目 朝食を食べるスペースがフロントの真横で、チェックアウトや出かける人たちの出入りで騒々しくゆっくり食べられない。あまりにうるさいため早々に退席したかったので言いませんでしたが、注文したサイドメニューである麺が出てこなかった。

このホテルは朝食メニューや夜食、露天風呂など色々なサービスをアピールしていますが、それをアピールする前に予約通りの部屋を最大限キレイな状態で提供するというホテル業として当たり前のことをしっかりやってほしい。

日系ホテルではないようですが、明らかに日本人を対象としているホテルなだけにこのずさんな管理状態は残念です。

この状態ではまた利...