Tim Ho Wan - LOTTE HOTEL HANOI — Restaurant in Hà Nội

We came in around 5:10 pm and got our table by the window right away with an excuse that they would have a reservation at 7pm. The view outside the window from 36th floor was amazing, we could see West Lake and evening street lights. It was a busy night as usual on the road. There are 2 restaurants on the same floor. Tim Ho Wan is on the left when you step out of the elevator. We ordered one beer, 1 pineapple juice, 3 dishes in the photo and 1 Hong Kong fried rice. All tasted really good. The waiter cleaned the dishes as we finished. We skipped the dessert. If you plan to visit the restaurant, you should ask the waiter for recommendations such as popular items or signature dishes. We only picked what we tried before in China. The most familiar taste was radish cake, other dishes tasted very good but a bit different from those in China. The fried rice was like the fried rice I got at home growing up, with “tóp mỡ” crispy fried pig fat. The main waiter spoke good English, other staff didn’t say much or almost whispered when they brought...

Tim Ho Wan is a great spot if you’re looking for classic dim sum that’s tasty, consistent, and affordable. The menu isn’t huge, but what they do offer, they do well.

The baked BBQ pork buns are definitely the highlight — crispy on the outside, soft and sweet inside, with a rich char siu filling. The har gow and siu mai are fresh and flavorful, and the steamed rice rolls have that perfect silky texture. I also enjoyed the turnip cake, which was nicely pan-fried and full of flavor.

The setting is casual and clean, and service is generally quick and efficient. It can get busy during peak times, but the turnover is fast so the wait isn’t too bad.

Overall, it’s a solid choice if you’re in the mood for dim sum without breaking the bank. I’d...

Lin Dao will remember me. I asked the kitchen to check that fried radish went bad, and he is a house of front staff.

I don't understand how he looks and says, "This is the original food and it's not gone bad."

I checked with the kitchen on his request once again and received an answer that there is no problem with the food.

I worked in the kitchen for 30 years.

I am sure the fried radish went bad, but I understand that the food went bad, but I don't understand Lindao's attitude. Is he the chef?

Does it check the condition of the food just by looking at it?

And his unpleasant, boorish, and rude attitude should not be in your restaurant.

I hope you will at least have a small apology and be polite to customer...