Hoian Nostalgia Hotel & Spa is an oasis of tranquility close by the historic center of Hoi An. From the moment I stepped into the lobby, I was greeted with warmth and hospitality that exceeded my expectations. The ambiance of the hotel is charming, with traditional Vietnamese architecture blended seamlessly with modern amenities.
What truly sets Hoian Nostalgia Hotel & Spa apart, however, is the exceptional service provided by its staff. Kevin and My, in particular, went above and beyond to ensure that our stay was great. Their attention to detail and genuine care for their guests are truly commendable.
Kevin, with his infectious smile and unwavering dedication, made me feel like a valued guest from the moment I arrived. I really appreciated all his support for all the demands we had.
My‘s warm demeanor and impeccable professionalism made every interaction a delight. She was always on hand to offer recommendations for exploring the city and she prepared the best salted coffee in town.
Overall, my experience at Hoian Nostalgia Hotel & Spa was amaing, thanks in large part to the outstanding service provided by...
Read moreThe staff at this hotel are AmAzing ! Linda & Kevin were such good hosts so friendly always going the extra mile to help us enjoy our stay. The pool was immaculately clean & so inviting. The breakfast was good, a buffet plus eggs cooked to order by a lovely lady (sorry didn’t get her name). I had the best nights sleep of our trip (been in Vietnam for 10 days!) so far, the bed was really comfortable and the room so quiet. Our hotel room was a little frayed around the edges & unfortunately (I dropped something on the floor which rolled under the bed and when I went to retrieve it … I wish I hadn’t … under the bed was very grubby. |NOT the fault of the hotel BUT of Booking.com, we thought we’d booked a room with a private balcony, none of the rooms at this hotel have balconies the description provided by booking.com was completely incorrect!!!|The hotel is a very short walk away from the ancient town and all the hustle & bustle, it’s in a quiet & calmer location which we liked. All in all this is a great little hotel for the price we paid its excellent...
Read moreUSE THE SAFE! I had the 'do not disturb' on the door and before going out for the day I realized I forgot something so I went back and my room was full of staff. They didn't even leave fresh towels so I don't know why they were in there, I didn't notice until the same thing happened the next day before I was checking out at 12. It wasn't until days later that I realized my valuables were missing from a small pouch in my suitcase, someone must have seen me wearing them, seen me leave and gone looking for some very important jewelry to me. Shame. I have heard very similar stories from Hoi An. Star for the pool.
I edited because i made a spelling mistake. The reception are great. Please locate my jaguar ring i went across the world for it. Maybe under the bed to not incriminate. My local hoi an local friends say its maybe a bit late but still not nice. And theyre not happy. I will keep them on a leash. It is worth more to me than any money....
Read more