AVISO LADRON / WARNING THIEFS !!!! (EN ; then ES)
I don’t complain a lot but several things for very very wrong and people needs to know that they are thiefs!!
What happened: 1/ they told us the bus was almost full and that we needed to buy « camas » for 268$ each (yes dollar ! Not ARS) == this was wrong, the bus was not full and we could have bought « semi cama » if we wanted 2/ when we discovered our seats it was actually « semi cama » == so we paid very expensive « cama » to have « semi cama » (approx 100$ difference …) = We feel robbed 3/ the bus was supposed to join El Chalten Bariloche in 24h == the bus just broken down in the middle of nowhere with no communication at all (Even when asked) , at the end +30h of bus (another bus finally took us) 4/ the the price and 30h of bus = no AC …. 5/ contractually we were eligible for a refound == no desk elsewhere that El chalten, and of course our several emails got 0 answers (playing dead with tourists in order to make us give up) …
I’m still waiting for an answer @ChaltenTravel ; and my companions will also provide their public opinions if we don’t have any answer soon
Ps: Nevertheless, congratulations to the driver who stopped to help a woman with a flat wheel in the middle of nowhere
//// ESPAÑOL AVISO LADRON / ADVERTENCIA DE LADRONES !!!!
¡No me quejo mucho, pero varias cosas están muy, muy mal y la gente necesita saber que son ladrones!
¿Qué pasó? 1/ nos dijeron que el autobús estaba casi lleno y que necesitábamos comprar "camas" por 268 $ cada una (¡sí, dólar! No ARS) == esto estaba mal, el autobús no estaba lleno y podríamos haber comprado "semi cama" si quisiéramos 2/ cuando descubrimos nuestros asientos, en realidad era "semi cama" ==, así que pagué muy caro "cama" para tener "semi cama" (aproximadamente 100 $ de diferencia ...) 3/ se suponía que el autobús se uniría a El Chalten Bariloche en 24h == el autobús simplemente se averió en medio de la nada sin ninguna comunicación (incluso cuando se le preguntó), al final +30h de autobús (otro autobús finalmente nos llevó) 4/ para el precio y 30 horas de autobús = sin aire acondicionado… 5/ contractualmente éramos elegibles para un reembo == ningún escritorio en otro lugar que El chalten, y por supuesto nuestros varios correos electrónicos para 0 respuestas (jugando a los muertos con los turistas para hacernos rendirnos) ...
Todavía estoy esperando una respuesta @ChaltenTravel ; y mis compañeros también proporcionarán sus opiniones públicas si no tenemos ninguna respuesta pronto
Ps: Sin embargo, enhorabuena al conductor que se detuvo para ayudar a una mujer con una...
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