IGA Xpress O'Marche — Local services in Melbourne

Worst service I have never been, I dropped my shirts for dry clean on Friday early morning, I told them I gonna wear it on next Monday. The staff told me it takes 2 days, gonna be fine. When I tried to pick it up on Sunday afternoon, they told me not ready yet, you have to come back on Monday afternoon. I explained to them I need it on Monday Morning, then the staff told me I cant do anything, it takes 2 working days. If you told me I can’t get it back on Next Monday morning, I can choose another same day pick up one. Then the staff told me you should let me know you wanna same day pick up, but you guys never mentioned this to me, how can I know. Will never come back, and the price of the groceries are really expensive,...

Local - very frequent customer. Indian male owner is decent man and tries but there are constant issues at this store. Staff are very poorly trained if at all. Looks like they are mostly left to learn along the way without prior instruction and definitely no customer service training. Many times when products are on special they scan at much higher prices and are labelled at much higher prices.... too consistent to be coincidence, Looks like a strategy to me. Sometimes out of date produce left on shelves. Fresh produce is mostly good. lower prices than other...

Merchant using my online order to sell near expired product, my online order placed around 24th Nov, the received item will be expired 30th, meanwhile incorrectly delivered item I need, plus selling me rotting vegetable. A solid package can not warped up a bad attitude and careless mind, simply do the right thing by pick up the right item in stock shall be the first thing to learn as a neighbor shop. See attached pictures if you wanna shop...