Unihealth — Local services in Richmond

WORST EXPERIENCE EVER. I bought the Groupon way back in the Spring 2014 and it is now end of August and I still have not been able to redeem my offer. I booked an appt for May 30. When I arrived, they said they cancelled my appt because their massage therapist went on leave but they never bothered to reach me to tell me. I had to reschedule for Jul 3. Due to work conflicts I called them and asked them to change my appointment to another time. They said they only had an opening for August 22nd. I went on Aug 22 and they told me they did not have me down for an appointment. I WASTED 2 WEEKDAY MORNINGS attempting to get my massage and am being sent away with NOTHING. I am going to attempt to refund this Groupon. I called their head office to complain. The person who answered said she's busy and will call me back. She did not...

I'm not huge, I'm 198 lbs. But i am pure muscle. I squat 400 lbs, I bench 200, and i deadlift 400 lbs. This place returned my call within an hour of purchasing my groupon, I arrived half an hour early and was greeted by a beautiful receptionist and we chatted pleasantly for 20 minutes before the best massage of my life. I cannot reccomend this place enough. These other reviews are either way outdated or just people who were accustomed to lesser quality massage. I work in heavy construction, I had a pinched nerve for over 6 years and saw several RMTs, none of them were near as effective. I will be coming here for a long time and referring my co workers.

Freaking reviews scared me, but I...

Bought their deal on Groupon. The worst shopping experience I have ever had. Their reception had extremely terrible attitude and did not even had patience to talk to customers. When I requested to postpone my appointment politely, the reception girl said "we don't have any spot for you and you need to pay extra $15 to reschedule your appointment". As a result, I threw the voucher into a garbage can. I will NEVER ever go...