Dr.Simon Ko — Local services in Vancouver

Long review, but hear me out-

I got my IME done at this clinic. While processing on the day of the appointment was relatively efficient, I am not pleased with Dr. Ko's office's treatment of patients.

I tried to follow up on the status of my immigration medical and I was told that results should be sent off within a week from the date the medical was done. I called back after the week mark to specifically check on my case but they refused to check specific cases on the telephone stating that their office is too busy.

I also wanted to receive a copy of my medical results. I forgot to ask for this during my visit, but when I tried to request it today, they did not pick up their telephone. I received a text message from the office stating that they were in a meeting. I sent a simple text message stating that I would like a copy of my medical results, but they haven't replied yet. It has been 4 hours and I cannot help but feel that they are intentionally ignoring me.

I know another person who got their medical done around the same time as me and they had issues following up on their appointment as well. They are actually afraid to even call back in fear that the reception will intentionally delay sending the medical results to IRCC. I think that pretty much sums it up - this office uses blocking tactics preventing people from checking up on their applications. But this is wrong and I am choosing to speak up to ensure that other people do not end up having the unfortunate fate of dealing with Dr. Ko's office.

Dr. Ko now charges a higher rate - a recent change based on what other people have told me. After the tests, everything comes up to ~$360 while most clinics charge between $310 and $325. Other clinics have glowing reviews for customer service. I'm not sure why I am paying extra if the service is not good and they ignore their patients and requests for access to their own health records. I encourage others to take their...

This is the longest review I have ever made.

I have seen Dr. Ko since I was young from I don't know 8 or 9 years old. I could be his longest patient. He has seen me get sick from time to time and when I got into car accidents, and the time I tore a muscle partially in my left leg from drinking too much on a NYE. He has seen my father and mother many times. My mom gone through surgery and caring her medically. He has taken care of my dad as well. He has seen me on checkups and congratulated me and my wife on getting married. He unfortunately has to see me get angry and sad when my wife got diagnosed with bone cancer in the pelvis. He even has to see me after I am so depressed after my wife has passed away. It must not be easy for him too to see me. I never really know about his life, but I always hope he also always has a good day when I see him.

All these years and I will still see him. There's no doubt I do trust him. Thank you for...

Dr.Ko performed my immigration medical exam when I came to Canada 1990. He is a very caring and diligent doctor. In 1995, I got gallstones which caused me lots of pain. I had to get surgery at the hospital to get them removed. I stayed at the hospital for 17 days. Dr.Ko came and visited me 4 times during my stay there. Last year, I went to the emergency room because I developed kidney stones. I didn't stay there for too long because the doctors at the hospital said the stone will come out in a few days. Dr.Ko called a few days later to check up on me and wanted a follow up. Dr. Ko has demonstrated the outmost amount of attentiveness and commitment towards me as his patient. He is a very responsible and respectable doctor that you will find. I am very thankful to be his patient for the...