I usually never write reviews for stores but for the very first time , I really wish to appreciate an employee working here and the only way I could think of doing that was this , I came to the store to purchase a few outfits for my neice. I am not fluent in my English hence i am currently translating this with google to post tis here. I asked an employee at the front to help me select a few outfits for my 2 year old neice. As i speak arabic she could not understand me and i was going to go back but she said please wait let me try to help you she opened translator and asked me to explain we spend the next 30 mins and bought over 25outfits for my neice. I felt so happy that i could find something for her . I asked her name she said sareen, i even told the cashier that she help me so much. I still feel i would always remember her to go out of her way to help me as no other store...
Read moreExceptional service from the sales associate!! The expertise and genuine enthusiasm for helping customers made my shopping experience truly enjoyable.. She was patient, attentive and provided valuable insights into choosing the best baby clothes for my needs!! I asked her whats your name and in a very shy ,modest and pure answer said Nagham Mansour !! Her friendly demeanour created a welcoming atmosphere and she went above and beyond to ensure I found exactly what I was looking for.Very professional and outstanding customer service-it’s rare those days to find such a dedicated and knowledgeable staff. Highly recommend this store, thanks to the fantastic assistance from that nice sales associate...
Read moreAwful awful experience! I shop at the vaughan location often and always happy with the customer service but on sunday when i was there the manager (with green hair short blonde hair) was not willing to help just standing behind cash talking with her colleague long line ups and didn’t even bother to open cash. Lady who usually helps me was not there but the staff was running like a chicken. I had to wait 15 mints to approach someone to get a snow boot. My kids were restless. It would be helpful if the managers who were behind cash would help a little. Did not had a great...
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