Love, Bonito New Town Plaza - Women's Fashion & Clothing — Local services in Hong Kong

The worst customer service. I’ve been waiting for my turn to use the fitting room for around an hour with a heavy bag. Only to be told I can only enter with 4 items. I was alright with that until I asked for the rest of my items to try out and they asked me to leave the fitting rooms and take another ticket and wait for my turn again and do that for each 4 items I have in my bag, which will be 5 or 6 round sin total!! And what’s more insane is to be informed about that after wasting around two hours picking items and waiting!!! I’ve never been so disappointed with any shop like this in my life and I’m sad to decide to never go back again despite the good quality...

I saw a shirt that was cute and wanted to try it on, I got an XS because it looked like it would fit and I tried it and it didn't. So I asked the staff and got a size M and it was way too big, so I told the staff and they got me an S, I tried it on and it fit pretty well so I bought it, the second I tried wearing it back at my house it tore right in the center and I was really upset because I spent $160 dollars on it and it's all wasted due to the...

I went to the Shatin branch a few days ago and planned to buy some new clothes. However, I found that the employees in the store were very unkind and did not take the initiative to promote products. The experience was very different from other branches I went to. Well, this is a very bad experience. Shopping experience, I would not recommend everyone to shop at the...