Nordica Design Residence Rovaniemi — Local services in Rovaniemi sub-region

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health)

90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection.

One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.”

Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem.

Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.”

”You cannot expect us to repost information about all public events in Rovaniemi.”

I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would.

Since the attitude towards guest is so ignoring - I do not recommend this host.

After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing.

After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking.

*it took us 1 hour to find parking outside before we checked-in. We parked on the river shore.

Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

After checkout host gave me a bad...

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay.|Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 |90DB noise for 9 hours (harmful for health)||90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection.||One could hear music even in the sauna.|After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.”|| Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem.|||Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.”||”You cannot expect us to repost information about all public events in Rovaniemi.”||I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would.||Since the attitude towards guest is so ignoring - I do not recommend this host.||After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing.||After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking.||*it took us 1 hour to find parking outside before we checked-in. We parked on the river shore.||Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning)|Hospitality non-professional. Host is interested in getting money, not in providing a nice and...

Nordica Design Residence is conveniently located in the city center, walking distance to several restaurants and K-Supermarket. There is a bus stop right opposite the accommodation, and you can wait for a bus that’ll take you to Santa Claus Village/airport/railway station and few other places.

There are several bus providers, you can get the bus ticket directly in the bus - payment through cards are available.

Alex, our host contacted me via email before we reached Rovaniemi and gave all the instructions to check in.

Finland practices a sustainable way of disposing waste. There is a clear instruction in the apt itself and you need to sort it before taking it to the waste containers.

The apartment includes a washer, and a drying rack is also provided. Clothes dry effectively with the apartment’s heating system.

Kitchen is fully equipped, we managed to prepare some simple meals during our stay.

Overall we had an...