Worst public transportation service. Ever. I booked a transfer from my ferry to hotel and they sent an email saying the thought my ferry was cancelled and they would “amend the transfer for the next day”. My ferry was not cancelled and there is no cellular service on the ferry, so I waited and looked for my name when the ferry landed but no transfer was waiting for us. So, we grabbed a taxi. When we got to the hotel, I emailed asking if we could either move our transfer to the end of our trip (taking us to the airport) or simply just refund us. They refused both. We called and spoke to two separate people on the phone and both were extremely rude and continuously cut me off when I tried to speak. This place is an absolute scam and just want your money. 0/10 will not recommend to anyone. Do NOT book with...
Read more2.5 stars for half the service. Booked a daytime transfer for an important client which was fine, and at the same time booked a return for an early morning flight. They emailed me the night before to remind me of the meeting spot in front of the hotel. I acknowledged.
No one showed up, 3 hours later still no reply or info. I tried calling the number several times and emailing but no answer. Take a taxi, when they were really needed no one showed up, dont risk missing your flight because of this unprofessional service.
edit: They refunded me so I added a star, told me closed roads were an issue but they only tried to make contact 20minutes after the set meeting time (by which time the clients had left in a last...
Read moreGreat service. My only issue was that I asked prior to leaving if I could pay the driver by card and was told I could. Then when we arrived at the hotel the driver could not take card payment and we had to lift money from an ATM. Luckily there was an ATM that was very close but still annoying after a long day of traveling to have this hassle at the last point of our journey. Other than that I would have...
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