I have always thought Label'M was a good brand and hence had decided to go with them for my bridal saree. However, I had a nightmare. Right from confusion in communicating the location for appointment, to changing the finalised design on their own, they have ensured that the bride is panicked to hell and her big day goes worse. They promised to make the delivery on a particular date and made us wait all day long at their production house till late 10.00 pm with no delivery at all!!! Imagine three hours travelling there to just get nothing! Customer communication and interaction was bad. Infact the designing started after the day we reached to collect my saree. They designed the blouse not as per discussion and on enquiry, they reworked for it to look half done. And if that was not enough, they made the delivery a day before the wedding at 12.00 am. The staff even played the blame game and communicated three different things to three different individuals who enquired with them on my behalf. After speaking to the owner, all that we got was a SORRY for the 55,000 saree. They ensured I had no choice but to wear whatever they had designed. Had I had one day extra, I would have let off my advance 25000 rupees and worn something better from a different store. I feel horrible after seeing my saree which has trail of rectangle and cones, and falling beads. I hope they don't treat others the same - discrimination based on the purchase amount. Advise to all: Choose the designer based on their work and interaction, and not...
Read moreI found Label M Anu and Reshma Boutique through a recommendation while searching for a gown for my marriage fixing ceremony in Kerala, India, despite being based in the UK. Choosing a gown over a lehenga made the process more challenging, but Anu and Reshma Boutique made it incredibly smooth.
From the start, they were patient and understanding, guiding me through the entire process. They provided a detailed video on how to take measurements and kept me updated with photos at every step of the gown-making process, which was incredibly reassuring.
Despite the time zone difference, communication was seamless; I could call or text them anytime. They even suggested ways to tailor the gown to fit my budget without compromising on my preferences. The dress trial was comfortable, and it was almost a perfect fit from the start, needing only minor adjustments.
Overall, my experience with Label M Anu and Reshma Boutique was hassle-free and delightful. I highly recommend them for anyone looking for a personalized and professional experience in...
Read moreI had the most amazing experience working with Label M Designers for the design and customization of my engagement dress. From the very first consultation, I was impressed by their attention to detail and their ability to bring my vision to life. The team truly understood what I was looking for and made sure every element was tailored perfectly to my body and personal style.
The design process was seamless, and I was kept in the loop every step of the way. The end result exceeded my expectations—the dress was not only beautiful but also incredibly comfortable to wear. The craftsmanship and quality of the materials used were top-notch, and I felt so confident and special wearing it on my big day.
Thank you to Label M Designers for creating such a stunning, one-of-a-kind dress that made my engagement day even more unforgettable. I will definitely be recommending this boutique to...
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