I had a terrible experience with Domino's Dundalk. I ordered a pizza that arrived with no sauce, no cheese—just chicken and onions. After calling the store, I was assured that a replacement (real pizza) would be sent and that the cold, untouched pizza would be collected back. However, after waiting over 45 minutes, I was told that my order actually specified no sauce or cheese, which is completely inaccurate.
The staff, including the manager Dawood, were incredibly rude and dismissive, showing no willingness to help or consider that it could be a glitch in the application. My idea of a pizza is always with sauce and cheese. I am not even sure that you can change these in any all. Anyways I was told to call in the morning to file a complaint but nothing could be done. Which is strange!!! I ended up starving after a long day, relying on their service to provide a meal. This was not just an inconvenience but a complete failure of customer service. I will think twice before ordering from here again. Worst...
Read moreGenuinely the worst experience I’ve ever had trying to get food, the opening hours say it’s open until 3am, the app and website wouldn’t let me order at 12:15am so I rang and was put on hold for 16 minutes which is how long it took me to drive there I went up to the door and they were there making pizzas but refused to take my order telling me I can only order online or by calling in to which I showed them that I was currently on the line and they had me on hold and that the app and website said they weren’t open and they still refused to serve me telling me to try ordering online again to which I showed them again that it wouldn’t not let me and I was told that there’s nothing they can do to help....
Read moreNever had any complaints with dominos but the past couple of times the wedges and chicken strip were barely cooked and saggy , never had this before , everything else is usually done well , but I dont know why the wedges and chicken strip got so bad , they weren't even eaten and cost 9 euro I think whoever is working in the kitchen isn't very good at their job and should be notified that especially chicken shouldn't be saggy especially when it's breaded . Just glad that the rest is amazing but we might have to stop ordering the chicken if it doesn't improve and find a...
Read more