Hermès Padova — Local services in Padua

I feel insulted here. This is not my first time here. The attitude of the former clerk was very good, but today a person named Laura Salmaso is very unreasonable and disgusting. I need a pair of shoes. Even though I saw it, she still told me no. I continue to inquire about other items. She kept looking at me and told me they had nothing. Then she looked at me and said: If you want to buy bags, we don't sell any bags. I told her that I don't need luggage, so I want to buy some gifts for my mother. (Because it was Mother's Day for two weeks), she kept smiling, which made me very unhappy. I think she is a racist, or she thinks I am a buyer. But I just want to buy gifts. I went in 30 minutes later and asked about a wallet. She told me that we only sell Italians. I don't understand why such an unreasonable person can continue to...

I have visited this boutique today and i was very humiliated by one of the staff she was not professional and rude. From the counter in-front of the door she asked what we are looking for and we told her we are looking for pair of shoes size 39 she pretended to look in her phone for almost 5 sec and said no i have only yellow this size. Then we asked about a bag and with all disrespect and rude smile she said you came for the bag not the shoes and no we don’t have and we don’t sell bags this time of the month. First she accused me of lying then she lied to my face. I dont know how a brand like Hermes would hire...

I was there in the summer of 2023 and they put me on a wishlist for a specific bag. No one responded for a year, so I came back in the summer of 2024 and asked what happened to my bag. They were incredibly rude and arrogant, they told me that all wishlists had been deleted and that it was not their responsibility to send an email. I also wanted to buy slippers that they claimed did not have my size, and after 5 minutes they took out the same slippers to the customer who came in after me in exactly my size. The woman who works there was very unpleasant the whole time very nervous, waiting me to get out...