Jacqueline Occhiali & Orologi — Local services in Sirmione

Ha! Well, probably not an isolated occurrence when you're treated so poorly that you come back later in the day to leave a review and see that this is clearly a theme. While there are signs posted saying that if you drop the (5-10 Euro) sunglasses, you are responsible for buying them (fair request) there is absolutely nothing we saw that said do not touch. Having the owner literally yell at my kids when he sees them holding (under parental supervision no less) a pair of sunglasses is despicable! This is not a matter of teaching my children manners and respect as said in other responses to complaints, it is an issue of the store owner acting like a total MAN CHILD himself. Grow up, you operate a store selling cheap Chinese goods in a tourist town, you're not selling Prada so stop acting like you are.... Or, perhaps just put up signs saying "do not touch!"

Avoid this place that's run by a bunch of jerks, there are far better, friendlier stores all...

Horrible service! They give a bad reputation to Italian people. Rudest customer service I’ve ever experienced. We were walking by and saw a t-shirt I was interested in purchasing. No sooner we approached the merchandise we were accosted by what I presume were the owners who started ranting and screaming at us to not touch the merchandise. We had ice cream but they basically pushed us out, cursing in Italian (I understand enough to know they were being rude). Honestly a huge disappointment. I rarely take the time to give a bad review, much rather focus on positive feedback BUT these guys deserve it. Avoid it, plenty of souvenir...

Extremely rude people that lack education and have absolutely no clue about customer service. Treating customers they way the do, no wonder why no one was buying from this place. If possible, I would give...