7-Eleven Kyoto-Higashiyama-Donguribashi-mae — Local services in Kyoto

We lost a pair of brand new Onitsuka Tiger shoes at this 711 without realising it, only found out when we were packing tonight. We tried to trace back where it could be, and went back to this 711 with very little hope. The staff remembered us and brought it out from the back!

We love Japan so much! people are so honest, kind and caring. This just proved how amazing Japanese culture is.

Staff are always smiling and helpful, even thought they can’t speak much English they always tried to help, thank...

During my multiple trips to Japan, I encountered the worst convenience store clerk. He didn’t say a single word—no questions about whether I needed a bag for my items, no asking if I wanted a spoon for my pudding, and no mention of how much the total was. He just scanned the barcodes, completely indifferent and expressionless. This lack of care and cold attitude left a slightly negative impression on me about...

Encountered the one and only rude person in my travels to Japan here. The clerk, a male in his 20s, would not acknowledge whether the transaction was complete and instead shoved my items to the side. Absolutely rude and uncalled for especially in a...