SOU・SOU Tabi — Local services in Kyoto

First time getting a pair of shoes from them to try and also replace what I am currently wearing. Nicely made shoes. Had tried the size. Was actually a bit unhappy with the lady staff there that acted like a robot but she did try her best to speak in English to help me with the sizing of the shoes and if I get insoles that it will be a bit tight and I may need to get a larger size. So after testing she did feel the toe part of the shoe and confirmed it is ok. I should have purchased another pair. I will have to purchase online then. The range of socks is amazing and very comfortable to use. They have other accessories but I did not check them out. Maybe another time hopefully.

Update: 20/12/2024 Had to get another pair so ordered online and got it fast. Those interested they have free shipping till Jan 2025 check out their website. Thank you Sou Sou Tabi. Will support more....

Excuse me,

I have a question that do you have any rules for your customers to try and fitting shoes, whether each customer can NOT OVER try 2 or 3 shoes?

When we wanna try third shoes, the store's crew asked us: is it the last shoes to try? And others shoes that we tried before, did he put shoes away?

Especially I bought the leather vest jacket from KEII that your other store, and came to here to buy shoes, in the end I suffered the worst service in TABI.

It is really RUDE and never seen that before in Japan！ btw, the crew dye hair and curly...

I have been to this cluster of shops twice. First time, looking for fabric but no success. That was a bit of a downer since I did not find the staff particularly helpful. Second time, I came for souvenir tabi socks. They have so many cool designs, and quality seems really good. So, do yourself a favour, avoid the cheaply produced socks in tourist shops, come here for some cool tabi socks in really nice original designs. I have not worn mine much yet, so I cannot say much about quality and longevity, but the cotton knit...