I visited the AAPE store in Osaka yesterday. The store itself was clean, well-organized, and visually appealing, making it easy to find specific items. However, the stock was limited, with several items unavailable in certain sizes.
Customer service was a mixed bag. One male staff member—who I believe was Korean—was extremely helpful. He assisted me with sizing, offered a sample shirt to ensure a proper fit, and made the shopping experience much more pleasant. Without his support, I likely wouldn’t have made a purchase.
Unfortunately, the two female staff members were not as engaged. They spent most of their time chatting and appeared disinterested, even giving off an unwelcoming attitude that made it uncomfortable to ask questions. While I was browsing downstairs, one of them simply stared without offering any assistance. Their lack of professionalism suggests a need for further retail training.
Also worth noting: the store does not allow customers to try on clothing, except for using a sample piece to...
Read moreWe've been coming here every time we visit Japan. Unlike Tokyo or Fukuoka, the staff here in Osaka are much nicer and friendly.
But this visit was a bit different. One of the staff who wasn't helping us decided to bring us up when we were about to pay. He was trying to charge 8% of the commission fee, which is unheard of. I asked why, and he didn't say much. He said he has to get a commission for selling items… but the funny thing was that he wasn't the one helping. In the end, the system didn't allow him to charge it or not; we only got charged what we were supposed to pay. That guy seemed like a scammer and we...
Read moreIf you’re a fan of AAPE or streetwear in general, AAPE Store Osaka is a must-see destination. The combination of the exclusive product range and the exceptional service makes it stand out. Plus, the staff’s enthusiasm and attentiveness truly enhance the experience. It’s a place where you’re not just another customer—you’re treated like part of the AAPE family.
I’ll definitely be returning, and I highly recommend it to anyone looking for premium streetwear. Whether you’re a first-timer or a long-time AAPE fan, this store...
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