Watchnian Osaka Honten — Local services in Osaka

We had a truly wonderful experience at Watchnian Osaka Main Store. The shop offers an impressive selection of timepieces, but what made my visit memorable was the excellent service I received.

Mr. Kakigi and Ms. Nonami went above and beyond to assist us. They were not only knowledgeable about the watches, but also very patient, attentive, and accommodating to my needs. Their professionalism and warm hospitality made the whole process smooth and enjoyable.

It’s rare to find such genuine customer care, and we really appreciate the time and effort they put into making sure I left satisfied. We highly recommend Watchnian Osaka to anyone looking for both quality watches and top-notch service.

We will definitely come back...

Such a great experience! First I love it that the company has their inventory listed on their website and on Chrono 24. You can also see the location the watch is at on their website. This allowed me to locate my target watch and the store that had it. I was even able to reserve it for a 3 day hold online. The buying experience is easy. Everyone is very polite. They really don't do any negotiating in Japan. You get the listed price which was fine with me. It was a good price even before the tax was taken off. I am very happy with my purchase. They had a ton of Rolex watches as well. I was searching for am Omega, but I did notice several cases...

Came in today to buy an omega speedmaster. Was very happy as they had the one I wanted in stock at the shinjuku shop, which the sales consultant agreed to order it for me, and I was told it would take a couple of days to arrive( due to tsunami) and I will be contacted once it arrives. Only to be disappointed later this evening via a text message from the sales consultant that it was just sold to someone else. I think the shop either made a mistake or don't respect me as a customer. Either way they need to do more to make it right. Very bad experience as a first time second hand...