Hands Shinsaibashi Store — Local services in Osaka

I am writing in regards to my experience of visiting this particular outlet on the 25 1930I Sep 25.

We have, earlier in the evening, misplaced our item in this store.

Upon realisation, we ran back to locate the item.

I had to placed a drink i was carrying, on a table in order to free my hands to type a translated message and seek assistant from the store clerk.

Instead, the store clerk thought that it would be a good opportunity to instruct me to remove the drink i have placed on the table before even reading the request i have prepared.

The table has no signs or notices stating that nothing should be placed on it.

Despite my repeated request for her to first read what i have typed. She insisted that it be removed first, before reading.

I find her conduct, disgraceful.

First, there are no signs and notices stating that nothing should be placed on the table. I have committed no wrong, mistake. There wasn't any ill conduct on my part. I have also suggested to the store manager on duty for that night, that if nothing should be placed on the table, a sign and notice should be placed prominently.

Second, i should not be held hostage for my request via compliance to a make believe instruction. There is no transaction involved in assistance, it is only able or unable to assist.

Third, this also highlights the despicable behaviour of the clerk. For she not only is dictating unwritten terms and condition to the customer; refer to second point above, she is also capitalising her status as a Japanese to gatekeep information from foreigners who are at a disadvantage in the spoken and written language.

I have never encountered such behaviour in my travels in and around Japan until here, in this very store; a combination of racism and xenophobism.

The 5 water droplets on the table were still there, i not only wipe the droplets with the tissues i have, i wiped the whole table clean and dry; this is for dirtying their furniture which i take responsibility for.

I hope that the store can work on training its team, because there are alot of foreigners who visit this outlet. Others like me may have an unpleasant experience but chose not to say, but i chose to write it down to warn everyone who...

I recently had the pleasure of visiting the Hands Shinsaibashi store in Osaka, and I was thoroughly impressed! As a souvenir hunter, I was on the lookout for unique and authentic Japanese gifts, and Hands Shinsaibashi did not disappoint.

The store's selection was incredible, with a vast array of traditional Japanese goods, snacks, and souvenirs. I was particularly impressed by the variety of Osaka-specific items, which made for perfect gifts and mementos.

What truly set Hands Shinsaibashi apart, however, was the exceptional service. The staff were friendly, attentive, and went above and beyond to assist me in finding the perfect gifts. They even offered to gift-wrap my purchases, which was a lovely touch.

The store's location in the heart of Shinsaibashi was also extremely convenient, making it easy to pop in and out during my explorations of the city.

Overall, I would highly recommend Hands Shinsaibashi to anyone looking for a unique and authentic souvenir shopping experience in Osaka. The combination of incredible selection, exceptional service, and convenient location makes it a must-visit...

Multi level of everything you can think of: travel needs, bags, hobby supplies (indeed very detailed bits and pieces such as hooks, wooden boards, papers, needles, whatever you can think of), magazines, stationaries, skincare, kitchenware, toiletries, cards, toys, puzzles, umbrellas, phone cases, etcccccc... It is a world within one building. You can spend hours in this place exploring. Regardless of who you are, you will find something that interests you. They are not the cheapest in terms of prices but they are very detail in their variety of choices and offers the convenience of everything under one roof. This store is pretty good out of this chain of store because it is not crowded. You got all your personal spaces to take your time. Staff does not bother you but is there to help when needed....