ABC-MART Grand Stage Diver City — Local services in Tokyo

ABC-MART grand stage in the diversity mall odaiba is a fantastic store. Found on the same floor as the Uniqlo this is one of their premiere stores. Women's and kids shoes on the right while men's shoes are on the left, sectioned off by brands. Being the grandstage store it offers many shoes that are not carried in other ABC-MARTS around Tokyo. If you visit this shop and find a certain limited shoe purchase them because there is a chance that other shops don't carry them. If your lucky you might find a men's size 11 but expect them to carry only up to 10.5 us. Great selection of different shoes and in different colors. Great collaborations with different anime in converse and vans. A she...

Products’ quality is the same throughout the chain, but the staff had a horribly rude attitude towards us. Even after we apologized for putting the brand new shoes on the couch (also repetitively brushed the dusts off the couch) he still kept rolling his eyes. If we are doing something that’s “not Japanese manner”, just tell us and we’ll apologize and act accordingly, but why give your customers the ugly attitude? Good product, but terrible shopping experience.

Cannot imagine this is the attitude of the staff in a store that’s very frequently visited by foreign guests.

The cashier lady is...

I got the worst experience with the cashier. Was keeping two shoes at the cashier but decided to get another expensive pair at the end so didn’t take the shoes that were kept. The cashier look pissed and staring at measked “ this only ? “ Then he asked me do I want to do tax free very quickly in Japanese. Before I replied he said “i nai desu ka?” ( No ). Of course he didn’t do duty free to me and it’s a $28,xxx bill and the tax is $2500.

Didn’t argue with him but it really make my day very upset and keep thinking about it the...