We had an outstanding experience with Seiya-san as our real estate agent in Tokyo. He helped us find an apartment that perfectly matched all our criteria in terms of layout, location, and station access. Beyond just finding the apartment, he coordinated seamlessly with the management company and patiently explained every step of the Japanese rental process, which was entirely new to us.
Unlike what Iâve heard from friends about agents only being involved at the beginning, Seiya-san remained in touch throughout our entire two-year rental period. He was always available to answer questions about utilities and other bills, and he even helped us fill out documents in Japanese. His services truly go above and beyondâcomprehensive and hassle-free.
When it was time to move out, he personally assisted us during the final apartment inspection to ensure we werenât overcharged on our deposit. Thanks to him, the whole process was smooth and stress-free.
I will absolutely reach out to Seiya-san again when itâs time to find our next place. You can trust him with your eyes closedâhighly...
   Read moreWorking with Seiya was truly a blessing. From the very beginning, he carried himself with the utmost professionalism, integrity, and care. He took the time to truly understand what I was looking for in a home, and his dedication never wavered â even when the search got tough. Seiya was always patient, responsive, and incredibly knowledgeable. I never felt rushed or overlooked; instead, I felt guided and supported with genuine kindness and expertise.
What stood out most to me was his ability to communicate clearly and confidently. He made everything easier to understand, and his calm, respectful presence brought peace of mind in a process that can often feel overwhelming.
Tokyo Apartment Inc. mirrors his professionalism â reliable, well-informed, and committed to excellence. They handled everything with grace and attention to detail.
I wholeheartedly recommend Seiya and his team to anyone looking for a home. Youâre not just getting a realtor; youâre gaining someone who truly cares, someone who will walk with you every step of the...
   Read moreKaz helped me and my partner find our new apartment - he was recommended by my new work. Throughout the whole process, he was reliable, knowledgeable and really helpful. The fact that he speaks English as well means that he was able to explain and guide us through the process. He took the time to ask questions about what we're looking for and adjusted his search accordingly when we changed our minds about location and size. Since we're new to renting in Japan, I was really nervous about all of the preparation and documentation but Kaz really made me feel at ease and helped us organise our documents, information and application. He was also happy to answer any questions I had and was always quick with responding. After we had confirmation that we would move into our new apartment, he sent us information on applying for gas, electric, water and internet.
We have moved into our new apartment today and, Kaz, we are very grateful to you!
We will absolutely come back to Kaz next time we...
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