Bank Of China (Malaysia) Berhad Kuala Lumpur — Local services in Kuala Lumpur

Bank of China established its first branch in Malaysia in 1939 and subsequently ceased operations in 1959. With the rapid economic and trade development between Malaysia and China, together with the supports of the two Governments, Bank of China (Malaysia) Berhad officially recommenced business as a full-fledged commercial bank on 23rd February 2001.

Since the re-commencement of business, Bank of China (Malaysia) Berhad has been playing a pivotal role in business development and the facilitation of bilateral trade between Malaysia and China. Bank of China (Malaysia) Berhad has pioneered a wide range of Renminbi financial products and services such as pre-exchange Renminbi fund transfer, wholesale Renminbi notes and exchange, cross border Renminbi trade settlements, Renminbi deposit and loan, Renminbi prepaid card, Renminbi trade finance services, Renminbi money market and treasury services.

Bank of China (Malaysia) Berhad also provides comprehensive corporate lending, trade financing, global loan facility, cross border trade settlements and personal banking solutions to support the business development for both Malaysia and China Enterprises.

Currently Bank of China (Malaysia) Berhad has branches in Kuala Lumpur, Muar, Penang, Klang, Johor Bahru and Puchong. Bank of China (Malaysia) Berhad also has a subsidiary company handling China visa applications namely, China Bridge (Malaysia) Sdn Bhd (formerly known as China Visa Services (Malaysia) Sdn Bhd) in Kuala Lumpur.

Over the years, Bank of China (Malaysia) Berhad has been emphasizing on customer centric approach that has been received strong recognition from businesses and customers globally. With new opportunities, Bank of China (Malaysia) Berhad will continue to move forwards achieving its strategic goal of being a first-class international bank in a...

The security guard named Nur Hanis and one other security guard got no manners at all. I was at the bank at 4.15pm picking up my friend which was inside the bank and the bank main door is locked which is understandable if they deny my entry. But the security just sat there pressing on the hand phone. When he come over to the door to open the door for the exiting customers, he just look at me and said “can’t you see the operating hours?” Turning his head back and waving his hand asking me to leave without looking and listening to me. Why can’t he just tell customer politely that it’s off operating hour and come back again the next day? This kind of attitude is intolerable...

As it is, there are only 3 offices of BoC in Malaysia, the process of opening just a savings account is so troublesome. Not allowed to open an account in the HQ in KL because home address is in PJ, therefore must go all the way to Puchong branch to do so. Simply do not understand the logic. Customer service personnel slouched when approached, and only repeatedly answered "cannot" when asked whether the process can be made easier. BoC, convenience is key to customer's satisfaction, and for this you have failed. By the way, other banks are already ahead in online account opening, whereas yours is still insisting on a...