The Gardens Mall houses this Isetan department store, which is open from 10 AM to 10 PM. For those who are unfamiliar with Isetan, it is a major Japanese department store recognised for its exceptional service staff, devotion to quality, and industry-leading buys, exemplifying the best of Japanese retail. There's no denying that Isetan is well-known among Malaysians for the high quality of things it offers.
This department store is enormous, with four floors dedicated to men's, women's, children's, and home products. Many customers come here to purchase for apparel and accessories since they have a wide range of brands for every category, including purses, heels & footwear, fragrances, lingerie, dresses, belts, wallets, stoking, beauty care items, and so on. For apparel, there are separate fitting rooms for women and men, and there are plenty of fitting rooms because each brand section has its own dedicated fitting rooms, so there's no need to worry if it's difficult to get into fitting rooms when it's busy.
The ground floor is exclusively to women, with cosmetics, fragrances, beauty garden, ladies handbag, ladies accessories, ladies shoes & ladies watch, as well as an international boutique. On the first floor, you'll discover predominantly ladies' clothing for the weekend, special occasions, work, and intimate, as well as beauty products, swimwear, and jo hair wigs. Children's wear, children's sundries, baby wear, baby sundries, ladies resort style, stationary, kitchenware, bedding, event hall, and alteration service would be on the second floor. Casual wear, business wear, travel zone, men's shoes, men's sundries, men's tailor, gadgets, and writing instruments would be on the third floor. Do note that there are cashiers on each floor.
Cash and bank cards such as credit and debit cards are accepted as payment methods. Isetan's staff are all Malaysians who are extremely friendly anytime customers require assistance. The staff can communicate in both English and Malay, so it doesn't matter if your Malay isn't up to standard. For security reasons, there are CCTV cameras installed throughout the store.
During the Chinese New Year promotion and year-end deals, I frequently come to this Isetan to buy purses for my female colleagues and kitchen equipment for my home. Spending my money on high-quality products at a lower cost is a wise financial decision for me, and I encourage Isetan to individuals who are on a limited budget but want to indulge in a little retail therapy every...
Read moreIsetan Level 3 : Tamaruya Honten @ Isetan The Garden
A Japanese Reaurant, beautifully renovated. Their food is of high quality, taking care of the details, delicious and have surprise!
The waitress recommended Baramunddi Fillet, I did. - the fish is fresh, taste is good with sides dish of different types of mushroom.
Tebasaki: Fried drummets and wings, coated with the dark sauce with sesame topping. The dark sauce is delicious. These wings doesn't have "freezer" smell. It's freshly fried.
They serve house bread with olive oil and vinegar - this is very good. Make sure you dip enough vinegar with your bread.
Their Specialty: Tamaruya seafood chowder soup, this is creamy, tasty and a lot of seafood including fish cube.
Have you yet try cheery blossom 🌸 tea? It's now the season of cherry blossom in Japan. (Mar 23)... and we cheer ourselves here in KL. 😀
The service is 5 stars. The place is clean and neat, 5 stars.
Total bill Rm155, with the quality they serve consider reasonable. Give them a try after your shopping. It's at the...
Read moreI am so happy with my purchase and Ghaz , the customer engagement officer at perfume section make it so easy to buy from . He gone above and beyond and done more than was expected when I describe the kind of smell that I like … he has better suggestions and what more it is value for money. He really have a good product knowledge. His work skills are excellent and work ethic is amazing. Although that day he work alone and some more many customers and the shop nearly close … he still treat all of us equally although to those who still on survey. Thank you and keep up the good work....
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