Centro Salon — Local services in Kuala Lumpur

I've been a fan of Centro W for close to 20 years. Since they first operated from a small space in Sungei Wang Plaza, to their current impressive and spacious premises at The Gardens Mall, I have never been disappointed by Kevin, Centro W's Creative Director.

I'm the type of person who doesn't like to tell the hair stylist what to do. After all, they are the professionals and I would expect the stylist to be able to recommend a style which suits my face and life style. With Kevin, I never had to worry whether the look he gave me would suit me. Right from the beginning and time and again, I just had to sit and relax for a few hours and let Kevin's artistic hands do the job. He would give me a new look each time, whether it's a new hair style or a perm or a new hair colour. I've tried short, bob, shoulder-length and mid-length. Each time I left the salon very happy with my new refreshing look, and I always received compliments about my hair style.

Kevin has a way of mixing and matching different colour tones which suited me, and even when my tresses grew longer, the colour would even out, gradually change but still looked nice. That's just how good he is with his cut and colouring!

In recent years, I've experimented with different salons (as they were nearer to my home), but I have yet to find a hair stylist who could match Kevin's skills. This is one salon that I would not hesitate to recommend to...

I always come here for rebonding but this time I was left disappointed. I had rebonding with Kat and the FRONT inner left of my hair was “fried”/damaged after it was done. Kat blamed it on me saying it was due to me colored my hair at home. However, the right side of my hair was alright. Few months ago, my hair was also in the same condition (hair dyed by myself) and Kat had no problem rebonding my hair. This time she messed up. Instead of, fixing the damaged rebonded hair or offer me a hydrating treatment, she chopped the hair (not trimmed it nicely) before I could I take a picture. What happened to the 7Day Promise? I’m not even walk out of the salon yet. Luckily, it was not too much and I could hide it with my remaining hair but still it was horrible and she’s an artistic stylist…I expected better.

Update: A week after the review, Michelle from Centro called me to apologise & offer me a free treatment. So I’m changing the review from 1 star to 3 stars. Can't give higher because my hair...

Prior to Centro, I have always had trouble looking for a decent hair salon that will be able to provide me a consistent and trouble free hair cut. Most of the time, I had to explain to the hair stylist what I wanted, and in return 9 times out of 10 it never really suited me especially as a guy I don't really need to be fancy or change my hairstyle that often.

I have been visiting Centro monthly (some times bi-weekly) for over 3 years right now and my go-to hair stylist is Han. From the first time I've had my haircut with him, he has always been spot on with the end result. Even when at times I may be late for my appointment, Han will still look after my haircut carefully/gentle without rushing it. Not only have I been frequenting Centro but I have also introduced my family members (all male!) to go for their haircut with Han and everyone is satisfied with the results.

P/S: I even really enjoy the hair wash (and massage that comes...