On March 19, 2024, I visited Myeongdong Topokki in Mid Valley to enjoy their Daebak menu, which is available from 12pm to 2pm and can only be ordered through the app. However, by 12pm, the Daebak menu did not appear in the app despite waiting until 12:30pm. Despite several complaints and notifications to the branch manager, the app still did not function properly. Consequently, we had to order the value meal set for RM18.90 instead of the Daebak menu priced at RM13.90 at 12:31pm. Finally, at 12:37pm, the Daebak menu appeared in the app. This was disappointing, especially considering the advertising and promotion on social media. It is frustrating when the restaurant fails to meet its advertised requirements on time!!!!!
Secondly, the banchan (side dishes) that the store usually offers include three types of variety, but on that day, only two types were available: anchovies and kimchi. Additionally, when I requested a refill, the staff informed me that they could only provide kimchi because the anchovies were out of stock.
Thirdly, although we were the first customers to place our order through the app, we ended up being the last ones to receive our food. The app ordering process was slow, and it took considerable time for the staff to accept the order.
Please ensure that your app is functioning properly and that your side dishes are available to support your customers. The service provided was...
Read moreMyeongDong Topokki Mid Valley Experience: A Culinary Journey**
Ambience As you step into MyeongDong Topokki at Mid Valley, you are immediately enveloped by the vibrant and lively atmosphere that mirrors the bustling streets of Myeong-dong in Seoul. The decor is a blend of modern and traditional Korean elements, with warm lighting, wooden furnishings, and colorful murals depicting street food.
Beverages Pair your meal with a selection of traditional Korean beverages. The sweet and tangy Yuzu Tea is perfect for a refreshing sip, while the creamy and slightly fizzy Korean rice drink, Sikhye, offers a unique taste experience. For those looking for something stronger, MyeongDong Topokki also offers Korean beers and soju.
Service The service at MyeongDong Topokki Mid Valley is prompt and friendly. The staff is well-versed in the menu and eager to help you navigate the diverse offerings. They are attentive without being intrusive, ensuring that your dining experience is pleasant and seamless.
Overall Experience Dining at MyeongDong Topokki Mid Valley is more than just a meal; it's an immersive experience that transports you to the heart of Seoul. Whether you're a fan of Korean cuisine or new to its delights, the combination of flavorful dishes, vibrant atmosphere, and excellent service makes for a...
Read morei went there to have a lunch and ordered some food with the app… topped up RM30 to order, after about 10 minutes of waiting me and my partner was impatience due to the time we had waited compare to other franchise was such a big difference… but since it was a weekend we werent rushing and continue waiting for our food. while waiting, we saw the workers were walking around and standing there not doing anything… from that moment we already suspicious about our order. suddenly the restaurant lost power and my partner lost patience and went to cancel the order because it was just too long (we waited half an hour), the worker was panicking since there was a decent amount of orders wasnt getting their food… we asked for a refund but the cashier and manager? didnt know what to do and had to call someone responsible. another 10 minutes standing waiting for the refund, they told us to write down our order number and our phone numbers so they could arrange the refund and till this day after almost two weeks, we still havent got the refund and had to keep reminding them of it, such a terrible experience at midvalley… -100/10 and please do...
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