EDIT: I have received a response from the owner who explained the trial period is kept to 1 day to avoid tourists taking advantage and ruining the environment for paying members. My review is an accurate reflection of my experience within the timeframe offered.
Incredibly poor service and facilities.
I've recently moved to Te Aro and have been looking for a gym to join. Flex offers a free trial, so I went along to try it. This is written from the point of view of a Personal Trainer.
Nothing was explained to me upon coming in and asking about it, no timeframe, no tour of the gym or explaining where changing rooms, bathrooms, water or exits.
The exercise equipment itself was lacking from even a basic home-gym it felt like with the only saving grace the number of power racks.
4 free-weight benches, too low for anyone with longer legs. Adjustment of them was difficult (this is a theme with all their equipment, adjustment ranges on equipment was lacking). Single sets of dumbbells. One functioning cable machine. There are a lot of attachments - but they have not been maintained.. Rope fraying throughout, ankle strap velcro diminished etc. I mention one functioning cable machine, as the second one was again so poorly maintained it was unusable. Cable did not move freely along the track and hitched at points. For a quick rundown, remaining equipment is; Single Lat Pulldown Single Row Single Shoulder Press Single Chest Press
Again, this feels incredibly lacking considering the price of membership. Being in close proximity to university halls, the gym itself was crawling with uni students who had no regard for other people's space and seemed to spend more time playfighting with each other. Not painting a good picture so far, and I have yet to touch on the service offered.
When I returned the next day, assuming like almost every other gym in the area that the free trial would last more than a single day, I was told no - Its a single day entry only. I wasn't given any information about a day-pass or casual-pass I could purchase (which is offered) and when I asked about a membership (mistake) I was told they have to prioritise they're existing members and couldn't sign me up.
Will not be recommending Flex Fitness to anybody I meet or train. I will be actively recommending people avoid...
Read moreI recently joined the flex fitness Gym in my quest to lead a healthier and more active lifestyle, and I must say, it has been an absolutely phenomenal experience. From the moment I stepped through their doors, I knew I had found a fitness haven that truly exceeded my expectations. With every visit, flex fitness consistently proves why it deserves a solid 5-star rating.
First and foremost, the facilities at flex are top-notch. The gym boasts a spacious and well-ventilated workout area, filled with an impressive array of state-of-the-art equipment. Whether you're a beginner or an experienced fitness enthusiast, you'll find everything you need to achieve your fitness goals. The equipment is meticulously maintained, ensuring a safe and comfortable workout experience every time.
The staff at flex deserves a special mention. From the moment I arrived, I was greeted by a friendly and knowledgeable team who were eager to assist and support me in my fitness journey. They took the time to understand my goals and provided expert guidance, personalized workout plans, and helpful tips to maximize my progress. Their enthusiasm and passion for fitness are contagious, making every visit an inspiring and motivating experience.
I could not hold flex fitness in any...
Read moreFlex Te Aro is the real deal. From the moment you walk in, it just feels good. The layout, the vibe, the energy - it’s all spot on.The space is beautifully put together, with wall to wall Technogym and a real sense of community. Massive shoutout to Will and Liv — not only are they fantastic operators, they’re also just genuinely awesome humans. They’ve created something special here. You can feel the pride and care they’ve put into every corner of the gym. If you live in Wellington or are just passing through, this place is a must visit. One of the cleanest, most welcoming clubs I’ve stepped foot in and I have...
Read more