Jurong East — Local services in Jurong East

The "best" train station and exchange station was my input for Jurong East MRT.

Many of my oversea friends whom first time visit to SG are able to go alone island wide through MRT, especially with focus on Jurong East MRT.

I felt it is the great station characterized by a combination of a visually appealing design, ease of navigation, and a range of amenities. It is one of stations that have stood the test of time, smooth operation include the pioneer in designed to accommodate all passengers, including those with disabilities. It is of modern marvels, utilizing glass and steel to create airy and spacious

It offer good connectivity to other modes of transport like J-walk, buses, MRT line, taxis

It is comfortable, with comfortable seating and good lighting.

It have helpful and friendly staff, as well as efficient ticketing and boarding processes through well organized directional signage and floor marking, robust safety gate and clear PA system.

It also offers a range of amenities, including free Wifi, customer service counter, restrooms,...

On 2 Dec 2022, I went to Ikea Jem and bought 3 curtain rods. When I went to the JE mrt around 3pm, I was stopped by the security and he informed me that I was not allowed to take the ride with the curtain rods. He brought me to the control station and the staff also said that vertical rods were not allowed in the train, saying that a sign board was displayed outside the station to inform passengers, without telling me any reasons on this rule. That day was raining very heavily. I, a 56 years old man, was made to walk to the new relocated Jurong East bus interchange, took bus service 333 to Toh Guan Road, and then changed bus service 188 to choa chu kang. From JE mrt to cck mrt, the travel time is less than 15mins but I was made to travel for over an hour before reaching cck. I do not know the rationale of disallowing passengers who buy vertical rods into mrt. Other mrt stations such as cck mrt and yew tee mrt stations do not have such sign boards. Would the management of smrt care to...

I’ve been to this MRT station for countless times. Only now I decided to give a review about it. This particular MRT Station is always full of people from all walks of life. It will be extremely full of people during office hours, weekends and public holidays. What makes me wrote this review is that for a station with a mixtures of lines that goes to mostly every part of Singapore. It has only two ticketing machine and two for topping up. You can see a long queue buying a ticket and some of them will take at least 15 minutes just staring and pointing fingers at the machine before they know how to do it!. It’s so frustrating when you are catching with time. The management should install more of this machines like many other stations thus long queues...