There's a wonderful lady at the tellers today named Nonhlanhla. This lady is so kind and patient. I stood at her till jammed for what felt like a lifetime to me, obvs trying not be embarrassed for holding up her time, luckily it's not a busy day though. She was completely patient with me as I stood there fiddling with my phone trying to figure out why my card is not working. I swear I just wanted to cry from frustration but I'm a fully grown adult woman, that wouldn't really work now would it? 🤣 My word! I tried almost everything and I wasn't winning so I just asked her to keep my stuff for me till I get back while I sit here at the Woolies Café gathering myself.
I just want to commend her for being patient with me. Not once did I sense any kind of irritation at me while I tried to fix my payment issues. She also gladly tried to run my transaction as many times as we could - before I bordered on blocking my card of course 💀 My heart always feels a tinge of sadness when encountering kindness because the world is so harsh and cold to us all. Her softness is not only commendable but should be example to every single person in service in this country. I don't know how else to thank her cause we can't give them tips, but I pray God increases her. Nonhlanhla, I hope you receive this message sisi - Modimo ago buseletse everything you've ever lost in your life. May the gods and ancestors restore your life tenfold, making all your wildest dreams come true. This is my wish and prayer for you today. I will keep coming to this Woolies to ask about her and keep track of her life for as long as I can. She has touched me in ways I can't explain....
Read moreThe past weekend, my wife wanted to buy sunglasses at Sunglass Hut in Menlyn Woolworths and submit a discount WW voucher. The voucher stated that certain brands were excluded. Unfortunately, Sunglass Hut did not accept the voucher because it did not specify that Sunglass Hut was included in the promotion. My wife seriously interrogated this claim because a sale at Sunglasshut is, in principle, a WW sale. This went on to such an extent that we had two Sunglass Hut personnel members, two WW managers, and numerous outside phone calls attending to our query. In the end, we left, but soon, manager Clive ran after us, panting and shouting that they'd solved the problem and that we could still buy the glasses and use the voucher. My wife was met by manager Jessica, who promptly handed her a bouquet of flowers and chocolates accompanied by a sincere apology. We managed to complete the transaction. Woolworths Menlyn and managers, thank you for going the extra mile and accommodating your customers -- and for doing it in such...
Read moreWill not recommended the store at all, I have been a loyal Woolworths client for many years but after the way I was treated at Woolworths Menlyn , when I tried to report that there was only one cashier in the food section and the que was so long the manager looked at me as if I am from another plannet, he says can’t you count there are 6, I then lost my cool , yes I can count I replied and that I am not blind but I can see that only one cashier is working there rest are standing around , I then yelled where the F…k are the so called cashiers I am not imagining the que we have been standing in , all of a sudden the cashiers appeared. He was more concerned about me dropping an F…word than doing his job. Why must a customer get that angry to get results ? I will recommend you use another Woolworths other than Menlyn....
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