Baobab Cafe & Grill — Restaurant in Gauteng

I asked for extra hot livers the waiter said the kitchen won’t make it i must tell the manager. Then i ordered the rib n wings n beef sosatie with extra basting on ribs and wings with sauces and i didn’t get instead the waiter said the kitchen will shout at her if she asks for that. Then i asked for crispy chips she also again said they always order the crispy chips the kitchen doesn’t do it so i shouldn’t bother. Then the manager said thats simple they can just fry them longer as requested then everything was just a sour experience and its the first time we usually go to Beira Alta and we booked the but canceled cause we thought let’s try something new but what a disappointment im so mad with all the money wasted the service the drinks the food wasn’t made accordingly. Including the prawns we asked to not be put on top of the steak as it will smell fishy n horrible instead they brought dry prawns and the waiter is so afraid of the kitchen staff sje keeps saying i will tell the manager cos they will shout at me. Simple i asked for extra sauce not dry rub rib n wings you know how terrible that is for a price tag of R300+ per meal. Im so hurt and disappointed by the kitchen staff and our waiter. We afraid to say her name for victimization. But we need a serious intervention. We didn’t eat our main on the picture on our anniversary as we told the on reservation we gave them to beggars. We only had the syrup gin drinks n a horrible watery still works. Nothing like the pictures im so hurt for wasting my money and having to go to beg for my reservation back at Beira Alta again so we can eat but it was the...

The ambiance was great, the food was even better. As for the service it was absolutely horrible, the first waiter that served us drinks and our starters was so kind, polite and overall gave great recommendations. And then this other waitress came to serve us, the lady was so impolite and just overall seemed like she was forcing herself to serve us, which I might be right about because we waited for almost an hour for our mains whilst people who came way after us were getting served well and even leaving whilst we still waited and then this other waitress came and took the sauces from our table and didn't even enquire if we'd been served, she just took them without saying a word, I've never experienced such before. It was only when we spotted our original waiter that we got help and he told us that he found out waitress never even took our order. We then got our food finally from a different waiter who was also not polite just put it down like he was dropping hot potatoes, and left before we could even ask for sauces. We then looked around and saw a bunch of waiters/waitresses just standing around talking and not paying attention when we were trying to ask for the sauces. In conclusion, only one waiter showed us kindness and provided great service last night. Everyone else seriously needs to be trained again on how to be a good server, if it wasn't for the kind waiter, great food and ambiance I wouldn't advise anyone...

We had a mixed experience. The vibe is super. My partner liked the sound of grilled trout. I settled on a steak. The grilled trout was meh... unremarkable without being outright bad. The steak I ordered 'rare' came well done, very over-cooked, but this may have been because the cut was very thin. Still, rare is rare. I sent it back, and the manager came himself, which kinda redeemed the experience for us. The next steak (also a thin cut) was ''medium. Still not 'rare'. I'd prefer a chef to err on the side of 'bleu' than over-cook it.

The drinks were fair, in price, volume and quality. My partner had a glass of red, which was a good wine (R95 a glass) while my rock shandy was enjoyable (@R65).

Our waiter def upped her game by being more attentive after the first steak came back and the manager was around. The manager showed up, which bumped up my rating from 2** to 3.

I guess Baobab caters more for the young set. So maybe the chef is not used to 'rare' steaks. I know a rare steak can be 'çold' for some, but a nicely prepared rare steak can be seared hot and still be rare inside. Thus, for the meh trout and the not-rare steak, 2** only for the food. I might well give them another try; it has some...