Mallorca Pearl Shop — Local services in Palma

Very disappointed

I bought one necklace of pearls for me there and I was literally conned. I chose a 78 euro necklace, but, becouse it was larger than I wanted it, the salesperson in the shop said they would make me a different one that fits. I was literally on my way to the airport and wanted to shop smth for my son too, so I didn’t check what exactly they did. I trusted they would do as agreed. In the airoport I looked at the necklace and it turnes out they did not make another but put there a way less expensive one instead. The lock is not silver, as it was supposed to be and as I paid for it to be and the color of the pearls is way less bright. Practicly I paid 78 euro for a 22 euro necklace. I contacted them about it and never got a reply. TO...

If I could give this place zero stars I would. The lady in the store helping everyone was extremely rude to all of her customers and to me my mother and my sister. We were very happy to spend some money there and buy some of her pearls, but instead, she insulted us and treated us like we were trash Americans. So we are no longer going to be shopping...

Wonderful experience buying pearls for a wedding from here. Anna was so helpful. She listened to what I wanted and made some great suggestions. The necklace I loved was too short, so they added extra pearls to it for me. A really beautiful and special necklace. The shop has some fantastic stock and amazing service. All in all, a wonderful...