The Mall — Local services in Dubai

I’m genuinely disappointed with the parking situation at this mall. I misplaced my parking ticket, it had simply slipped under my car seat and was difficult to find. Despite the fact that I was well under the 2-hour free parking limit, I was told I’d have to pay a charge for loosing the paper.

I tried to call the security number displayed in the parking area six times, not a single call was answered. In a city like Dubai, and in 2025, I find it ridiculous that the system still relies on paper parking tickets. It’s an outdated and frustrating process, especially when losing something so insignificant results in such a steep charge.

What made it worse was the attitude of the head of security. Instead of being helpful or understanding, he spoke to me in a condescending tone, which only added to my frustration.

I hope the mall management seriously reconsiders both their systems and their customer...

The Mall is located strategically adjacent to Burj al Arab hotel, this has a large potentials to be more than what it is actually is today. Costa coffee is at the ground floor, and a clinic. Ladies salon/hair dresser is conveniently located inside the mall as well, but frankly speaking beside those commercial activities and the other rather small random shops (dresses/abayas, perfumes, there is nothing more to be enjoyed or can be done in this mall. I don’t know why they are advertising it as a Mall. Where it should be called a...

With less than 50 outlets this is one of the smaller malls in Dubai. Very small food court, with only 4 fast food restaurants open when i visited . Had a good cappuccino at the hutch, with great views of Burj al Arab, and Wild Wadi water park. There are several other coffee shops in the mall, making it a nice place to come in for a relaxing break. The washrooms were amongst the cleanest i have come across, and the parking was spacious and easy to negotiate, with valet parking also available to make your experience even more...