⭐ 5 stars for the staff, 1 star for the working conditions
I truly feel sorry for the staff working at this store – they are always polite, helpful, and deserve the highest praise. They get 5 stars from me without hesitation.
However, I need to point out something that really concerned me as a customer. At the counter where parcels are picked up, there is a constant loud beeping sound – probably from the devices or systems related to parcel processing. This sound repeats every few seconds and is genuinely disturbing – even for me as a customer. I can't imagine how hard it must be for the staff to spend hours listening to this nonstop noise.
It creates an uncomfortable and likely unhealthy work environment. Noise at that volume and frequency can affect hearing, concentration, and overall well-being. I believe it’s not only inconsiderate but possibly goes against UK workplace health regulations.
I sincerely hope that the store management takes this issue seriously and makes changes to protect the health and comfort of their employees – they absolutely...
Read moreBought new potatoes the other day that were Rotten before the sell by date and the chicken breast had a chewy texture like rubber. Like it's been frozen and defrosted multiple times. I am so glad Aldi has finally opened up in the area. Maybe Coop can take an example from them regarding the quality of products AND prices. Enough is enough... and the fact that you ran out of all the types of water not long ago is ridiculous taking i to account your alcohol isle is always well stacked with no shortages. Thank You Coop for looking after the community. lol. At least the staff are friendly but the products have never really improved to be honest. ps. The new self check machines are so slow the flinstanes had more modern technology. haha. Heavy Disappointed as there is absolutely no improvement from this company over the years whatsoever regarding standard products yet the alcohol isle got much larger. Still lagging way behind other stores...
Read morei had just ordered from co op and i received only one pack of the expensive ice cream i ordered and when i called them they told me there should be an option for groceries on the uber eats app for items that are missing when there’s clearly not. this is not the first time this has happened to me from co op. on the 28th of december last yr, i had a packet of nuggets missing from my order as well and I had to travel all the way in the cold just to get that one packet back. how hard can it be to pack 6 items into a package. this is severely disappointing and upsetting for me. i am literally just a student and i’m getting daylight robbed by this outlet and they don’t even seem to want to help me. shame on...
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