Virgin Hotels — Hotel in Great Britain

Finally got to stay in a Virgin Hotel! Brought my fiancé for a city break for a weekend.

Everything exceeded expectations. Stunning decor all around the hotel - every detail has been considered. Lauren welcomed us and they went above and beyond - so friendly and allowed us to grab our (upgraded) room early and took our bags to our room. Amazing service. All felt so effortless.

Loved the Petite Chamber, I've seen some comments about the size but the separate dressing area and lounge made it feel really spacious, and the sliding door separates the areas. Dresser was perfect for getting ready, also loved that the shower and toilet were in separate cubicles. Stopped the room from getting steamy after a shower. Perfect water temperature.

Bed was perfect - I haven't slept that well in a long time. Thermostat was easy to control and made the room a perfect temperature. Room controls & more on TV (loved that), especially appreciated the cast feature as I've always wanted this in other hotels! Plenty of plug sockets and USB outlets - did really like that there's USB-C PD too.

We also ate in the Common Club which was superb, on the expensive side but delicious food, and the vegan options were fab (had the mushroom shawarma).

I didn't manage to get the mobile key to work and did find some of the light controls fiddly (such as delayed input from the app or no input received at all) but I think this will improve with time. Also, Virgin mention that the mini bar prices are supposed to be more in line with high-street prices, but they were expensive. I'd also suggest more storage for clothing.

We will be...

Went for lunch with my wife and son. Can’t fault what I had but didn’t feel special and attention to detail was lacking. My son’s starter arrived and was different from described and had to ask for the bread that it was meant to come with. My wife asked for the house champagne, was told they didn’t have it but had another and would only charge for Prosecco. Asked for a 2nd glass and was told not sure they had any. Asked what it was and was told it was “some cheap stuff they had out the back”!!! They didn’t have the ingredients for the cocktail I ordered. Offered an alternative which I accepted, then charged both on the bill. I had the £12.50 cheese board, which was nothing special. I couldn’t decide between 3 or 4 stars but settled on 3 as “average” covered it. Need to up their game for a £250+ meal. Don’t see us being...

We stayed at the new Virgin Hotel Glasgow as were keen to see the "Shag Room" as our daughter had been commissioned to paint the wall mural. First of all a huge well done to the management for actively employing young up-and-coming artists, this says a lot about the companies ethos. The hotel's aesthetics are exemplary, it takes opulence to a classy new level and I can honestly say that all the staff we met could not have been nicer. They genuinely cared about our experience and nothing was too much trouble for them. If you are planning a visit do sign up for Virgins "In the Know" club to experience all the extra benefits. All in all a perfect stay and look forward to...