Prada London Harrods Bags & Acc. — Local services in London

I would like to express my gratitude to the seller, Anna, for her exceptional service, care, and professionalism. She managed to make me fall in love with the Prada product. Despite not speaking English and relying on a translator to communicate, I was assisted to such an extent that I cannot adequately convey my appreciation. Anna displayed patience as I tried on numerous items, even though I was uncertain about my preferences, leading her to search for the right model or size around 10 times. While I hadn't initially planned to shop there, I ultimately left with a bag and boots, and I am certain to return for more purchases. Additionally, I must emphasize my delight with the product's quality, which can only be described...

I am so disappointed by all 9 salespeople who were standing around on March 28 2024! None of them who were not busy bothered to ask me if I needed help!! I was so shocked! I usually buy special items on my travels since my city in US doesn’t offer in person shopping for some luxury brands! Knowing Prada is very good with following up with customers the Prada in Harrods was horrible! Twice I browsed handbags and no one helped me!!! I ended up with an Alexander McQueen purse because the sale lady was...

Most vile experience ever encountered by blonde female sales assistant ‘Nicola’, she screamed and swore at me and my friend when we asked to try some bags, interrupting her chatting with another sales associate. Completely shocked we tried to walk away and she tried to block our path, muttering racist derogatory comments under her breadth before we ignored her and walked in another direction. Absolutely disgusting behaviour, shame on Prada for hiring such...