Everytime I go to the store I feel welcomed by the staff, they are very friendly, and always greet me and ask me if I need help. I wanted a product they didn't stock and so the male colleague (I can't remember his name) helped me with alternatives, he checked online and went above and beyond he also asked his manager Nikita on what other alternatives she could recommend for me. She was fantastic,incredibly knowledgable on so many of the products, she explained to me in a understable way and explained the various options I had. She showed me some good reviews on the products she was advising me to try. The team is a credit to Holland and Barrett and its one of the best customer service experiences I have had in...
Read moreAbsolutely Brilliant service from Nikita- I’ve just moved and can’t find my stock of MilkAid Lactose digestive aid- with Xmas so close and travelling to family I was dreading the holiday- everywhere that says they sell this was out of stock- I travelled to seven big brand and independent pharmacies then tried Holland & Barrett Didsbury, none in stock! BUT Nikita took the time to go into the wrbsite, find it at Stretford and ring them to hold it! Christmas is saved! Thank you for going...
Read moreAbsolutely amazing service! Especially from one of their staff members Leon (hope I’ve spelt it right) he has been super helpful and always found a way to get me what I want. Furthermore have to say, whenever I have been, never been disappointed. Always received the best of the best and staff members have always met the...
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