åäøļ¼The third day of the Year of Snake 2025
Hello (owner) of Wing Fat Supermarket Manchester,
In Hong Kong tradition, people do not visit each other today, to avoid arguing and quarreling. I don't argue with any person today, until now.
After several months from Mid Autumn Festival, suddenly I become a "Google reviewer with no history" with your comment. Luckily, I am NOT the only one to point out the ridiculous no-bag rule of the store.
What I said is true.
"Highlight this in person with the management team", NO, not worth spending my time on this. If you care your business enough, talk to your management team and your frontline staff, including the guard, instead of "replying" me, well, after 4 months.
True, to date I only have 2 reviews. I don't write reviews as a habit, nor for a living. I write only when I have something to say, especially when I was disappointed. My another review was for a hotel in London, 3 years ago.
Happy Lunar New Year everybody! I say it again: as customers, we deserve to be treated properly. We have ample choices of Asian/Chinese supermarkets in Manchester.
FIRST EVER to be asked to drop my shopping tote bag at the entrance of a shop. Inside, I see persons carrying their backpacks. I ask the security guard why I can't bring my bag. "I am not here to argue with you" said the guard. "all right, ok" I said, then just walk out. That's the end of the conversation. I am not there to argue neither. No, it is NOT ok. I just don't buy this weird, selective house rule. You/I have better choices of Chinese/Asian supermarkets in Manchester. Happy...
   Read moreI have visited this store twice now - very cramped due to narrow aisles made worse when the store is full of people. The majority of the staff on the floor try to help, but sometimes the language barrier is a bit too much. Staff behind the tills are brisk and never smile or ask if I found everything I was looking for. Other shoppers have been more helpful in finding what I needed. Big security guard at the door, but considering how dangerous the parking lot across the street has become, I'm not surprised. The store holds a wide variety of dried mushrooms, herbs, fish and seafood. Loads of different sauces, noodles and sweets. There is a frozen food section as well as a chilled section where you can buy live crabs and lobsters - which made me a bit sad in all honesty. Wide variety of teas in the far aisle whilst a crockery and cookery section sits in a hidden corner of the store. Prices are good, and you can pay by card if your purchase holds a value of £5 or more. My advice is to make a list of what you want and visit the store when it's not very busy. Will...
Ā Ā Ā Read moreWent there today but were told by the security guard that we had to leave our shopping bags at the front door! There was no system in place to ensure no one else would or could pick up your bag as they left so it was totally uncontrolled. We decided to leave, there were 2 other people outside who were also unwilling to leave their shopping unattended. So they lost 4 customers in seconds!! We just went to a supermarket across the way. We were 2 pensioners treated as though we were seasoned shop lifters. Update- asked by owners to give the shop another chance, if it was a 'one off' experience I may consider it but if you read other reviews I am not the only person to be treated as though I'm a thief on entering this shop. I will not be returning to have the security guard tell me to leave my shopping bag unattended at the door, how does he know which bag belongs to which customer??? Anyone could take your shopping bag as they leave. Stupid idea I shan't return whilst you have this system in place, there are far more friendly...
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